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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,921 Reviews

1,921 Reviews of Toyota of Hollywood - Service Center

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November 09, 2023

Poor serviceā€¦no bueno. I do not recommend. They do not fix recall huge liability. More

by Robertjmraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Toyota of Hollywood FL responded

Hi, Robert. We strive to deliver the best service for our customers, and it is disappointing to hear that we missed that mark with you. If you're willing to give us another chance, I want to see what I can do to earn back your business. Please reach out to me when you have a moment. Thank you, John Diaz - Service Manager - 954-893-4662.

November 09, 2023

Good service, excellent attention, clean space and the place is big their people are awesome More

by MOLLER_187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Toyota of Hollywood FL responded

We appreciate your kind words about our team and our facility! Thank you for choosing Toyota of Hollywood.

November 09, 2023

La atención fue de primera. Muy atento y cortez el asesor. Servicio rápido y eficaz. More

by JESPINOZAM20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Silva
Nov 09, 2023 -

Toyota of Hollywood FL responded

Hola! Nos emociona mucho leer su comentario positivo sobre el servicio que ofrecemos en Toyota of Hollywood. Nuestra meta es proveer una atención de calidad a todos nuestros clientes. Gracias por la calificación de cinco estrellas!

November 09, 2023

Promised the car would be ready within 2 hours and it was. Really appreciate the promptness More

by MLW5207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Nov 09, 2023 -

Toyota of Hollywood FL responded

Ensuring our customers receive prompt service is our goal, so it's wonderful to see that reflected in your experience! Thanks for the five-star review and we'll see you next time at Toyota of Hollywood.

November 08, 2023

Good experience for my Camry, they are very professional and kindly. I recommend this place to all Toyota owners More

by Ignazio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Toyota of Hollywood FL responded

Ignazio, we're glad to know you had a good experience with us at Toyota of Hollywood. We appreciate your recommendation and look forward to serving more Toyota owners like yourself!

November 08, 2023

I'm always happy with the service I get at your location. My car also feels happy!! More

by TEACHERMARU53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Toyota of Hollywood FL responded

Thank you for the review! We appreciate your business and hope to see you again at Toyota of Hollywood!

November 08, 2023

Danny Metz did a great job very professional courteous very informative he let me know exactly what was going on knows how to talk to people More

by petefarrell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Metts
Nov 08, 2023 -

Toyota of Hollywood FL responded

We really appreciate you taking the time to leave Danny and Toyota of Hollywood this awesome review, thank you! We're glad to know you had a positive experience with us. Have a good day!

November 08, 2023

David is a true professional service advisor. His work is exceptional, and I will go back to him for my next maintenance. More

by Francisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Silva
Nov 08, 2023 -

Toyota of Hollywood FL responded

Francisco, we're delighted to hear that David has provided you with exceptional service at Toyota of Hollywood! We'll be sure to pass on your kind words. Thanks so much for your loyalty, and we will see you for your next vehicle maintenance!

November 08, 2023

Greattt service ! !great staff !! The only place I go for oil change and service to my car is Toyota at Hollywood thank you great people. More

by karminmores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Toyota of Hollywood FL responded

We're so glad you trust our team at Toyota of Hollywood for your car's service needs. Thanks for the positive feedback, and we look forward to seeing you again!

November 08, 2023

Didnā€™t have to wait long,comfortable waiting area good service the dealer was good More

by ROXANNBAILEY22
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Toyota of Hollywood FL responded

Hi, Roxann! We really appreciate you taking the time to leave Toyota of Hollywood this awesome review, thank you! Providing an excellent customer experience is our number one priority here. Have a good day!

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