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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,920 Reviews
Call Service Center (844) 888-0753

1,920 Reviews of Toyota of Hollywood - Service Center

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November 12, 2023

I am always amazed by the professionalism and courtesy I receive at Toyota of Hollywood. Great job by Sonny and Sebastian. More

by SPRING.GARDEN366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonny, Sebastian
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Nov 13, 2023 -

Toyota of Hollywood FL responded

We're so glad to know you had a positive experience with Sonny and Sebastian at Toyota of Hollywood! We strive for professionalism and courtesy. Safe travels!

November 12, 2023

Isaiah was great! Exceptional service and fantastic customer service! Would recommend him always for his exceptional service More

by TATY0131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isiah
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Nov 13, 2023 -

Toyota of Hollywood FL responded

We're so glad to know that you had a great experience with Isaiah at Toyota of Hollywood! Your recommendation means the world to us. Thanks for your review, and we look forward to serving you again in the future!

November 11, 2023

Customer service was kind and informative the car care service was done in a timely manner. More

by lefty30550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Silva
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Nov 13, 2023 -

Toyota of Hollywood FL responded

We are so happy that our Toyota of Hollywood team earned your five stars. Thanks for working with us!

Nov 13, 2023 -

lefty30550 responded

Welcome great job

November 11, 2023

Excellent customer service. And the Lyft ride is a big help. Very convenient . Very happy customer. More

by info@prospraypest.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Toyota of Hollywood FL responded

All of us at Toyota of Hollywood are happy to see this wonderful feedback!

November 11, 2023

Good service and absolutely profesional. They could work a little faster but I understand the amount of Cars they have to deal with on daily basis More

by ANDRES.APARICIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Toyota of Hollywood FL responded

Andres, thanks for your understanding and patience! We're glad to know you found our service professional at Toyota of Hollywood. Your feedback is valuable as we always strive to improve.

November 11, 2023

Not recommend for anyone, my worst experience in a dealer, the most lying salespeople I have ever met More

by andreS2274.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sleman
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Nov 13, 2023 -

Toyota of Hollywood FL responded

I'm sorry to hear about your experience. We strive for honesty and transparency in all our dealings, so it's concerning to see we've left the wrong impression. I'd like the opportunity to learn more about what happened and work towards a resolution if possible. Please reach out at your earliest convenience. - John Diaz - Service Manager - 954-893-4662

November 11, 2023

Isaiah Olajoyedge was awesome. He did a great job. He had great communication and customer service skills. More

by Jules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah
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Nov 13, 2023 -

Toyota of Hollywood FL responded

Jules, we're delighted to know that Isaiah's excellent communication and customer service skills made your experience at Toyota of Hollywood a great one. Thanks for sharing!

November 11, 2023

Andis Prada has been taking excellent care of our vehicles for several years now, Toyota of Hollywood has been our go to dealer for our vehicle needs. More

by jbrant3677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
n/a
Report | Print
Nov 13, 2023 -

Toyota of Hollywood FL responded

Thanks for the shout-out. We're glad to know that Andis and our team at Toyota of Hollywood have been able to consistently meet your vehicle needs. Here's to many more years of excellent service!

November 11, 2023

I had gone to Weston Toyota the day before and they were rude and unaccommodating. Isaiah was kind and efficient Because of him , you have earned a new service client. More

by mjp1108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Toyota of Hollywood FL responded

We're so glad to know that Isaiah's kindness and efficiency won you over as a new service client at Toyota of Hollywood. We appreciate your feedback—thanks for choosing us!

November 11, 2023

It was terrible my car had scratches that it didn’t have before I took it in the floor mat were extremely dirty and after I was waiting for over 45 minutes is when they brought the car in and put it through More

by riverababyface
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Toyota of Hollywood FL responded

I'm sorry to read about your recent experience with us. It's our goal to provide top-notch service, and it sounds like we fell short this time around. We take matters such as these very seriously, so I'd appreciate the opportunity to discuss this further with you directly in order for us to make things right. Please feel free to reach out at your earliest convenience. John Diaz - Service Manager - 954-893-4662

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