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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,918 Reviews

1,918 Reviews of Toyota of Hollywood - Service Center

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November 20, 2023

Lack of service . Toyota care they refused to tow a car late at night, still waiting More

by mlmyerson22
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
2.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Toyota of Hollywood FL responded

I would really appreciate the opportunity to make things right for you. If you're willing, I would love to get a bit more information about your experience to see if there is anything I can do to help. Would you please reach out at your convenience? Thank you, John Diaz - Service Manager - 954-893-4662

November 20, 2023

Dan Metts is the best! I have been working with him since 2005 and never ever been unhappy with his service More

by xesider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Toyota of Hollywood FL responded

We're delighted to know that you've had such a positive experience with Dan since 2005! Thanks for sticking with us at Toyota of Hollywood and sharing your feedback. We look forward to continuing our relationship!

November 20, 2023

Buen servicio con el auto,son atentos con el cliente y su area de espera es comoda. More

by A. Santiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Jean-Louis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Toyota of Hollywood FL responded

Nos alegra saber que nuestro servicio de atención al cliente y área de espera se ha ganado su reseña de cinco estrellas. Desde Toyota of Hollywood, le enviamos un afectuoso saludo!

November 19, 2023

This dealership is close to my abode and I have never had an issue with the associate..The gives me a time limit as to how long the job will takes, which I appreciates. More

by Angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Toyota of Hollywood FL responded

Angie, we're glad to know that our team at Toyota of Hollywood has been able to provide you with timely and reliable service. Thanks for your kind words!

November 19, 2023

Great job. Fast and good service! The people who work there are really responsible and very professional. More

by alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Silvestre
Nov 20, 2023 -

Toyota of Hollywood FL responded

Alex, we're glad to know you had a positive experience at Toyota of Hollywood! Thanks for recognizing our team's professionalism and responsibility.

November 19, 2023

They are very knowledgeable and professional about anything you get done. It's a clean environment. More

by BHKR_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Toyota of Hollywood FL responded

We are so happy that our Toyota of Hollywood team earned your five stars. Thanks for working with us!

November 19, 2023

It's always a great experience with Toyota of Hollywood,Great service from Toyota of Hollywood,Thanks Sabastain More

by lemondriof44
Workmanship
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Romel,Tyler, Adriana
Nov 20, 2023 -

Toyota of Hollywood FL responded

We're delighted to know you had a great experience with us at Toyota of Hollywood! Your kind words about our service are much appreciated. Thank you for your review!

November 19, 2023

Muy atento con las partes que hay que reemplazar en el mantenimiento para mantener el vehículo en perfecto esrado More

by brachojoel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Toyota of Hollywood FL responded

Hola, Joel! Es así, nuestro equipo trabaja con una atención al detalle de alta calidad para ofrecer el mejor servicio posible a nuestros clientes. Gracias por elegir Toyota of Hollywood, nos alegra habernos ganado su reseña de cinco estrellas!

November 19, 2023

Andris is absolutely awesome. You all have an amazing employee. She is the only reason why I keep my vehicles coming back to the dealership More

by STEVEN82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Toyota of Hollywood FL responded

Steven, we're delighted to know that Andris went above and beyond to assist you. Drive safely, and we hope to see you again at Toyota of Hollywood!

November 19, 2023

Brian was great communicate take care. oil change time should be less then 5 hour More

by jnetenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
Nov 21, 2023 -

Toyota of Hollywood FL responded

Thanks for commending Brian's service. We hope to provide a swifter oil change for you next time at Toyota of Hollywood - your patience and understanding are much appreciated!

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