Back

Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,471 Reviews

2,471 Reviews of Toyota of Hollywood - Service Center

Sort by
May 23, 2024

Gracias por su ayuda me siento muy contento por permanecer a la familia toyota, excelente servicio More

by ERICKCASTA2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Toyota of Hollywood FL responded

Erick, su satisfacción es nuestra mayor recompensa aquí en Toyota of Hollywood! Gracias por tomarse el tiempo de escribir esta reseña positiva. Esperamos que tenga un buen día!

May 22, 2024

Great customer service, provided a rental while my brakes were being done. Able to accommodate me last minute. JC is a great service advisor! More

by Alan.s.archbold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Toyota of Hollywood FL responded

Alan - We're glad to know that our team at Toyota of Hollywood was able to provide you with great service and accommodate your needs. Thanks for the shout-out about JC, we'll pass along your kind words!

May 22, 2024

After a light accident I dropped my car for an small cosmetic fix and I was told It would take 1 month to get my car back. That's is not acceptable. I ask the person on charge to give me my car back sin More

by JTIGRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Body shop
May 23, 2024 -

Toyota of Hollywood FL responded

I'm sorry to read about your experience. We understand how important it is for our customers to have their vehicles, and we apologize if the estimated repair time was longer than expected without offering a replacement car. I'd like to discuss this further with you so that we can find an acceptable solution together. Please reach out at your earliest convenience - thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

May 22, 2024

Only disappointment was the long wait time for an oil change and tire rotation. Brandon at service desk was 5 star More

by MMSB27
Recommend Dealer
Yes
Employees Worked With
Brandon st service desk
May 23, 2024 -

Toyota of Hollywood FL responded

We appreciate your feedback and patience during the wait time for your oil change and tire rotation. It's great to know that Brandon provided you with excellent service at Toyota of Hollywood!

May 22, 2024

I took my vehicle for a 65,000 miles checkup. My last visit in November 2023. My windshield wipers were not working. They changed the spray nozzles and it only worked for a day. They then told me More

by tomm1359
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Toyota of Hollywood FL responded

I'm sorry to read about the issues you experienced post-service and can understand your frustration. Your feedback is noted and will be used as a learning tool as we continually strive to improve our communication with customers, and we invite you to please feel free to reach out so that we may address any remaining concerns directly. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

May 22, 2024

The whole process of vehicle maintenance is made convenient. Lenny Mirkin and Drew Manning were great. More

by dvinokurov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Toyota of Hollywood FL responded

We're glad to know that our team at Toyota of Hollywood made your vehicle maintenance process convenient. Thanks for recognizing Lenny and Drew's efforts!

May 21, 2024

Excelente atencion buen servicio comprometidos con su trabajo para que el cliente se vaya satisfecho More

by MINASOLADANIELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis sulbaran y chiqui
May 22, 2024 -

Toyota of Hollywood FL responded

Daniela, estamos felices de saber que su experiencia de servicio con nosotros fue excelente! Gracias por la confianza depositada en nuestro equipo. Tenga un buen día!

May 21, 2024

The best experience in a car dealership, auto service center!!! Our Advisor, Ms. Lacey DeRose goes above and beyond to assist us!!! I’m very grateful for all she does for us. We started to bring one car More

by mbitere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Lacey DeRose
May 22, 2024 -

Toyota of Hollywood FL responded

We're so glad to know that you've had such a positive experience with Lacey and the team at Toyota of Hollywood. Thanks for choosing us - safe travels!

May 21, 2024

Great service nice location will return for seat cover installation when I get confirmation see you then. More

by Lvarnadojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Toyota of Hollywood FL responded

We're glad to know you had a great experience at Toyota of Hollywood. We look forward to seeing you again for your seat cover installation! Safe travels until then!

May 21, 2024

I stopped by on Friday morning before 8:00am . Mr. David Silva was very professional and courteous . I was so impressed with his work!! More

by Mansoorahmadzadeh53@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Silva
May 21, 2024 -

Toyota of Hollywood FL responded

We're so glad to know that you had a great experience with David Silva at Toyota of Hollywood! Your feedback is greatly appreciated, and we'll make sure your kind words reach him. Thanks for choosing us!

...
135
...