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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,470 Reviews
Call Service Center (844) 888-0753

2,470 Reviews of Toyota of Hollywood - Service Center

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May 23, 2024

Your website provides misleading information on the cost of service: $200 instead of $400 paid More

by usmdmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Toyota of Hollywood FL responded

Thank you for bringing this to our attention. It is certainly never our intention to mislead our customers so I apologize for any confusion with the cost of your services. I would be happy to go over the details of your invoice and clear up any issues. Please reach out at your convenience. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

May 23, 2024

I’m not satisfied at all . I feel reap off . The job is really unattainable More

by ANPACHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Toyota of Hollywood FL responded

It's disappointing to read about your recent experience as this isn't what we intend for our guests. If you're willing to give us another chance, I'd like to help here. I hope to hear from you soon so we can discuss this together. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

May 24, 2024 -

ANPACHI responded

I am really thankful you paid attention to my complaint. I have been telling all my friends and relatives no to go for what is called detailed cleaning, because it’s just a car wash and vacuum. You can easily pay $40 or 50 anywhere, NOT a $189.00. . Isiah lied to me when he said they would literally would wash the seat, wash off any dirt they would find it. I know in any regular car wash would it take it off. Iseah has always helped, but this time I am very disappointed at the poor job it was done to my car. The best thing I believe you could do for me it’s called my car back and perform the job it was supposed to be done. Thanks Shawn Jones.

May 23, 2024

Brandon was great, got me in and out as soon as he could. Also made me aware of several minor issues with my car that we were able to fix. I’d highly recommend Brandon to anyone receiving service at Toyota o More

by gpnigro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Toyota of Hollywood FL responded

Thank you for the recommendation! We're glad to hear Brandon provided efficient service and helped address your car's issues. We appreciate your support at Toyota of Hollywood!

May 23, 2024

Dan was a real gentleman and really helped me. He made sure I got my Tacoma in for service. I was having problems getting in my truck due to work and Dan was able to help me schedule something and More

by Brian
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Toyota of Hollywood FL responded

Brian, we're delighted to hear that Dan was able to assist you with your Toyota Tacoma service at Toyota of Hollywood. Thanks for sharing your positive experience!

May 23, 2024

They would rather take care of walkins before taking care of yhr ones with appointments More

by MULDREW30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A. Moore
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May 24, 2024 -

Toyota of Hollywood FL responded

I'm very sorry that you had a negative experience. We expect so much more for our customers than 1-star service and I want to make things right. Would you please reach out so we can discuss what happened here? Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

May 23, 2024

Excelente servicio por parte del agente que atendió mi carro,recomiendo mucho a Toyota,gracias 🙏🙏 More

by YAMILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastián
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May 24, 2024 -

Toyota of Hollywood FL responded

Su recomendación es muy bien apreciada Yamila! Gracias por elegir Toyota of Hollywood.

May 23, 2024

Buen servicio muy poca espera en el mantenimiento del auto me informaron sobre los cambios que requiere el auto More

by PERCYQUEZADA7826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Toyota of Hollywood FL responded

Gracias por compartir su experiencia! Nos alegra saber que ha recibido un buen servicio y una espera mínima en Toyota of Hollywood. Estamos aquí para ayudarle con cualquier necesidad futura de mantenimiento, Percy.

May 23, 2024

Very helpful and quick service! I came to get my oil change and tires rotated and they were able to do both in a timely manner while giving me honest feedback on when to come in to More

by nedanoori96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Toyota of Hollywood FL responded

Thanks for sharing your experience! We're glad to hear our team at Toyota of Hollywood provided quick and helpful service. We appreciate your trust in us for honest feedback and look forward to assisting you again!

May 23, 2024

They give lyft free ride. They always have open time slots. They give a car wash too. More

by JHARTPROPERTIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Toyota of Hollywood FL responded

Thanks for sharing the highlights of our 5-star service at Toyota of Hollywood - it's always our pleasure to accommodate our valued customers. See you next time!

May 23, 2024

Gracias por su ayuda me siento muy contento por permanecer a la familia toyota, excelente servicio More

by ERICKCASTA2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Toyota of Hollywood FL responded

Erick, su satisfacción es nuestra mayor recompensa aquí en Toyota of Hollywood! Gracias por tomarse el tiempo de escribir esta reseña positiva. Esperamos que tenga un buen día!

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