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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,469 Reviews

2,469 Reviews of Toyota of Hollywood - Service Center

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May 24, 2024

The service team has always shown that excellence is not by accident, but by design! More

by dremu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Toyota of Hollywood FL responded

We are so happy that our Toyota of Hollywood team earned your five stars. Thanks for working with us.

May 24, 2024

The service excellent as ever Wait time too much Almost 4 hrs!!!!! Before only 2 !! More

by jsouberville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Toyota of Hollywood FL responded

Thank you for your feedback. We're glad to hear you found our service excellent as always. We apologize for the extended wait time and understand your frustration. We're working on improving our efficiency to better serve you in the future. Thank you for your patience and please reach out if there is anything else we can do for you. - Shawn Jones - Customer Relations Manager - (954) 893-4660

May 24, 2024

Clean and friendly working area all workers are very respective to all customers love going More

by jbabasola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024 -

Toyota of Hollywood FL responded

We are so happy that our Toyota of Hollywood team earned your five stars. Thanks!

May 24, 2024

Estoy muy feliz con mi carro . Mil gracias x su ayuda ,muy contenta con mi experiencia con Toyota . El carro más lindoooooo . More

by luffer.a11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lory , gerente , bruno . Perfecto
May 24, 2024 -

Toyota of Hollywood FL responded

Nos alegra saber que está muy feliz con su carro nuevo y que tuvo una excelente experiencia en Toyota of Hollywood. Disfrute de sus nuevas millas!

May 23, 2024

Good atmosphere clean and comfortable close to home me and my family uses thank you More

by SPORTIMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
May 23, 2024 -

Toyota of Hollywood FL responded

Reviews like this one make our day! Thanks for choosing Toyota of Hollywood above the rest - our team looks forward to serving your family for miles to come.

May 23, 2024

I would like to hear more expertise from the sales agent. He seemed pre-programmed and their was no real human connection. More

by klindsey01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Toyota of Hollywood FL responded

Thank you for your feedback. We strive to provide expert, personable service, so it's disappointing if this was not reflected during your visit. We'll use this input to improve our efforts, and if you'd like to discuss further or have any other concerns, please reach out anytime. We would be grateful for the opportunity to earn your business. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

May 23, 2024

Good service and customer treatment, responsible for the precision of explaining upcoming necessary maintenance regarding the vehicle warranty. Satisfied Customer. More

by Eneida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mantenimient
May 24, 2024 -

Toyota of Hollywood FL responded

Eneida, we're glad to hear you had a positive experience with our team at Toyota of Hollywood. Thanks for sharing your feedback!

May 23, 2024

Bueno y que pesar que no tienen carro para entregar mientras se repara el propio More

by haroldvideophoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
May 24, 2024 -

Toyota of Hollywood FL responded

Hola Harold, gracias por la confianza en nuestro equipo de servicio de Toyota of Hollywood! Nos aseguraremos de tomar en cuenta sus sugerencias acerca del servicio de transporte adicional. Tenga un buen día! - Shawn Jones - Customer Relations Manager - (954) 893-4660

May 23, 2024

Service manager Dario was awesome and helped me get my vehicle up to par by working with my insurance. Did all the heavy lifting and I’m super grateful for him and the team at Toyota. More

by AMANDACARR1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Toyota of Hollywood FL responded

Amanda, we're delighted to hear that Dario and the team at Toyota of Hollywood provided such excellent service. Thanks for sharing your experience!

May 23, 2024

Your website provides misleading information on the cost of service: $200 instead of $400 paid More

by usmdmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Toyota of Hollywood FL responded

Thank you for bringing this to our attention. It is certainly never our intention to mislead our customers so I apologize for any confusion with the cost of your services. I would be happy to go over the details of your invoice and clear up any issues. Please reach out at your convenience. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

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