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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,920 Reviews

1,920 Reviews of Toyota of Hollywood - Service Center

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December 05, 2023

Very pleased with their service, Leny was very helpful and courteous. My car is an IA Scion 2016 More

by ESTHERREADI11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Toyota of Hollywood FL responded

Thanks for the review! We appreciate the kind words about Leny and hope to see you again at Toyota of Hollywood!

December 03, 2023

It was fast an efficient! ! The attendant has knowledge enough to give you some tips for you about your car… that’s impressive!!!! More

by TERESANORMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Toyota of Hollywood FL responded

We're glad to know you found our service at Toyota of Hollywood fast and efficient! It's great that our team could provide helpful tips about your car. Thanks for sharing this impressive review, Teresa!

December 03, 2023

Customer service is always fantastic with Dan- service is usually completed very timely and accurately More

by mholmes271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Toyota of Hollywood FL responded

We're delighted to know that you've had fantastic experiences with Dan and our service team here at Toyota of Hollywood. We always aim for timely and accurate work! Thanks so much for your review and positive feedback.

December 02, 2023

All of them do a great job! ! The teamwork is amazing and they stick to their words:) More

by NORIEGA1831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Toyota of Hollywood FL responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Toyota of Hollywood team. Drive safely, and we hope to see you again down the road!

December 01, 2023

Comfortable waiting area which is good because I was there for five hours! J C Reyes is very accommodating. Make sure you keep him. After an hour plus I took a walk outside and sat for awhile. I More

by dleggieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J C Reyes is great. Easy to work with.
Dec 01, 2023 -

Toyota of Hollywood FL responded

We appreciate your patience during your recent visit and apologize for the longer-than-expected wait time. It's great to know that J C was accommodating, but we're sorry if there seemed to be a delay in starting work on your car. We'd like the opportunity to discuss this further with you so we can improve our service moving forward. Please reach out at your earliest convenience - Thank you, John Diaz - Service Manager - 954-893-4662

December 01, 2023

Lenny is Awesome and does a Great Jub Jesus also did an Awesome job with air and everything else with the car More

by ALANMIAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus and Lenny
Dec 04, 2023 -

Toyota of Hollywood FL responded

Alan, we're glad to know that Lenny and Jesus did an awesome job for you at Toyota of Hollywood. Thanks for your positive feedback!

December 01, 2023

Courteous and professional service dept. Clean and specious wait area.could be faster wait time,but still acceptable More

by elimiami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Toyota of Hollywood FL responded

We appreciate your feedback on our service department and waiting area at Toyota of Hollywood. We're always looking for ways to improve, so thank you for noting the wait time.

November 30, 2023

Removieron la tapa el envase d eagua del radiador y no la pusoeron de vuelta More

by Annette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
Nov 30, 2023 -

Toyota of Hollywood FL responded

Annette, pido disculpas por el descuido con su vehículo. Estaría encantado de hablar con usted para ver qué más puedo hacer para ayudar a solucionar este problema. Si está dispuesto, comuníquese conmigo directamente. Gracias, John Diaz - Service Manager - 954-893-4662

November 30, 2023

I went there they make me waist my time for nothing I was arriving at 1 :00 pm I left after 5: 00 pm I went back home with same problem my car have More

by BERNADEMOSILME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Toyota of Hollywood FL responded

I'm really sorry to learn about your experience. It's certainly not our intention to waste anyone's time and we aim for efficient service. We'd like the opportunity to rectify this situation and ensure that any issues with your car are resolved properly. Please reach out to me at any time. Thank you, John Diaz - Service Manager - 954-893-4662

November 30, 2023

Very organized, clean and respectful. The customer service is excellent. I won't take my car any where else than Hollywood More

by JBRICE022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Toyota of Hollywood FL responded

We're delighted to know you had such a positive experience at Toyota of Hollywood! Your trust and loyalty to us is greatly appreciated. We look forward to assisting you in the future! safe travels until then!

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