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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,467 Reviews
Call Service Center (844) 888-0753

2,467 Reviews of Toyota of Hollywood - Service Center

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May 28, 2024

Good service, reassurance, followup and customer relationship management making it easy to recommend to others More

by MARCRAHIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo
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May 29, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear you had a positive experience with our team at Toyota of Hollywood. Thanks for recommending us!

May 27, 2024

The service was fine. Got my car back reasonably quickly. But they had a DJ and people walking around on stilts, I hated that. Also, they don’t have loaner cars. More

by tgjones86
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Dario Silva
Report | Print
May 28, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your feedback. While we're glad to hear the service was timely, we apologize if the atmosphere wasn't to your liking and for any inconvenience caused by not having loaner cars available. If there's anything else you'd like to discuss or need assistance with, please feel free to reach out. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

May 27, 2024

Excellent attention, very good service, they have everything organized and deliver the car in optimal conditions More

by cynthia alvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario
Report | Print
May 28, 2024 -

Toyota of Hollywood FL responded

Cynthia, thank you for the kind words! We're glad to hear that everything was organized and your car was delivered in top condition. Enjoy your new ride!

May 27, 2024

Great Service by Brandon! !! Everything excellent! Brandon explained everything pretty well - I will definitely come back More

by SANLOR20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
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May 28, 2024 -

Toyota of Hollywood FL responded

Thank you for the kind words! We're glad to hear Brandon provided excellent service and clear explanations. We are looking forward to your next visit at Toyota of Hollywood!

May 27, 2024

I purchased a suv and it took all day, from 11am to 6 pm to finish the purchase. I believe this is not normal, it was exhausting. At the end we everything that the sales man gave us was a lie and finance in More

by Avproinspectionsllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
3.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Toyota of Hollywood FL responded

I apologize for the long and exhausting experience you had during your SUV purchase. It's concerning to hear about any misinformation and unexpected changes in financing, especially with a strong credit score like yours. We strive for transparency and efficiency, so this feedback is important to us. Please reach out directly so we can address these issues further. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

May 27, 2024

Great center, good waiting room because the car check needs time and the amount of cars to check, gread assistant by Andris Prado. Really happy to go there. More

by galvezalonso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andris Prado
Report | Print
May 28, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your positive experience at Toyota of Hollywood! We're glad to hear that Andris provided great assistance and that our waiting room met your needs. We appreciate your support!

May 27, 2024

Brandon was very kind and courteous. Helped me in a speedy manner. I always come here for my oil service and my car is well taken care of More

by KAMILAHTAYLOR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Toyota of Hollywood FL responded

Thank you for your continued trust in Toyota of Hollywood! We're glad to hear Brandon provided quick and courteous service. We look forward to seeing you at your next oil change!

May 26, 2024

It was a good experience Sebastian was wondering I had a great services Recommended 100 % More

by EMPERATRIZ_FP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian
Report | Print
May 28, 2024 -

Toyota of Hollywood FL responded

It means so much to us to see your review! Thanks from Sebastian and the team at Toyota of Hollywood.

May 26, 2024

Very good service even without appointment! Would highly recommend Toyota of Hollywood! Thanks for a great job! More

by micciol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Toyota of Hollywood FL responded

Micciol, thanks for the recommendation! We're glad to hear you had a great experience at Toyota of Hollywood.

May 26, 2024

Muy mala experiencia. El mecánico que cambio el aceite . Dejo el filtro o tapón mal colocado . Boto todo el aceite . Tenía que estar en tampa esa noche por mi trabajo. Me More

by Carlos Luna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Servicio
Report | Print
May 28, 2024 -

Toyota of Hollywood FL responded

Carlos, lamento mucho escuchar sobre su experiencia con el cambio de aceite. Esto no es lo que esperamos para nuestros clientes y nos disculpamos por cualquier inconveniente causado. Me gustaría hablar con usted personalmente para resolver este problema y encontrar una solución adecuada. Si está dispuesto, no dude en llamarme. Gracias, Shawn Jones - Customer Relations Manager - (954) 893-4660

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