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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,923 Reviews

1,923 Reviews of Toyota of Hollywood - Service Center

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December 14, 2023

Good service. The car wash and drive home was appreciated. That's all I want to say. More

by AROSEN3087
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Toyota of Hollywood FL responded

There is nothing better than a great review. Thanks for giving Toyota of Hollywood your business!

December 14, 2023

Professional prompt courtesy attentive to what you are in need of and check your overall needs More

by HELEN32410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Mettis
Dec 15, 2023 -

Toyota of Hollywood FL responded

Thank you for choosing Toyota of Hollywood, Helen. We appreciate your support and are here to help with any of your future service needs.

December 13, 2023

Ok 👌 My first time. The waiting time took a while which I understood because of the multitude of recalls. More

by CHANDRA.CHINKOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Toyota of Hollywood FL responded

Chandra, thanks for your understanding regarding the wait time due to recalls. We appreciate you choosing Toyota of Hollywood and hope to serve you even better next time!

December 13, 2023

I was quoted 2 hours for an oil change and I made it known that I would be waiting. At 2 hours I followed up. Finally at a little over three hours I was told they just needed to run it through the car w More

by james.powelliv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Toyota of Hollywood FL responded

I'm sorry to read about your recent experience. We strive for efficiency in our services and it's clear we missed the mark during your visit. I will be sure to discuss your feedback with my team to ensure we are providing timely care. If there is anything else you'd like to share, please don't hesitate to reach out. Thank you, John Diaz - Service Manager - 954-893-4662

December 13, 2023

Service is always great when I go in there. Always on time and done correctly. Lacey always takes great care of me and explains everything. The GM, Herbie also checks to make sure everything is More

by GEOFFERSKINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Toyota of Hollywood FL responded

We're so glad to know that our team, especially Lacey and Herbie, consistently provide you with great service at Toyota of Hollywood. Your recommendation means a lot to us! Thanks for sharing your experience!

December 13, 2023

I’ve been to this dealership for routine service a few times. Always top notch and organized. More

by CANEFAN3961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Toyota of Hollywood FL responded

Thank you for taking a moment to leave Toyota of Hollywood a five-star review! We are glad to hear you have been satisfied with our top-notch service team.

December 12, 2023

Excelente atención y buen servicio. Recomendados. Excelente ambiente. Feliz día para todos que Dios los bendiga More

by JERITZON CASTRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Excelente
Dec 12, 2023 -

Toyota of Hollywood FL responded

Jeritzon, gracias por su recomendación y sus amables palabras sobre nuestro servicio en Toyota of Hollywood. Que tenga un día excelente también!

December 12, 2023

It's a comfortable place with highly professional staff. I rather go there than going to a street mechanic even being more expensive. Simple, I'll go to Toyota dealer to take care of my Toyota. More

by gustavofuentesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
3.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Olajoyegbe
Dec 12, 2023 -

Toyota of Hollywood FL responded

Gustavo, we appreciate your trust in our team at Toyota of Hollywood to take care of your vehicle. We're glad you find value and comfort in our services. If there's anything else we can do to improve your experience, please let us know. Thanks for choosing us!

December 12, 2023

I walked in for an emergency service and the representative was able to help me quickly and efficiently! Additionally, the wait time was less than usual and that helped a lot . They had the part More

by SUJENI_FUNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey
Dec 12, 2023 -

Toyota of Hollywood FL responded

We're glad to know that our team at Toyota of Hollywood was able to assist you efficiently during your emergency service visit. It's great that the wait time and parts availability exceeded your expectations! Thanks for sharing this positive experience with us!

December 12, 2023

Starting from my drive-in experience, every associate went above and beyond to make it happen. More

by FEMIOTARU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew M.
Dec 13, 2023 -

Toyota of Hollywood FL responded

Thanks a million for the five stars! The Toyota of Hollywood team is glad that your experience went smoothly from start to finish. See you down the road!

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