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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,467 Reviews
Call Service Center (844) 888-0753

2,467 Reviews of Toyota of Hollywood - Service Center

Sort by
June 03, 2024

Excellent service, everything done on time and the waiting area is very comfortable. Thank you More

by AWILDAPENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your positive experience with Toyota of Hollywood!

June 03, 2024

This Dealer is extremely wonderful and I will recommend anyone to them at anytime. Thanks More

by Burgette Stoby-Gordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Toyota of Hollywood FL responded

We'd like to express our gratitude for your kind review of Toyota of Hollywood. Thanks, Burgette!

June 02, 2024

Wasted a day of my time. .ordered wrong parts...not acceptable..have to take another day of work and return More

by gummyhiggins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Toyota of Hollywood FL responded

We sincerely apologize for the inconvenience caused by the incorrect parts order. We understand how frustrating it is to lose valuable time and we are committed to making this right. Please reach out at your earliest convenience so we can assist you further. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

June 02, 2024

great people, great service. attentive. good job. a plus nice friendly fun yay wow ok More

by jch270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Toyota of Hollywood FL responded

Thank you for the five-star review of Toyota of Hollywood! We hope to see you again down the road.

June 02, 2024

Dario muy profesional, buen trato, el servicio fue muy rápido, el auto mejoró su funcionamiento. More

by vincentvalley50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario E Salina
Report | Print
Jun 03, 2024 -

Toyota of Hollywood FL responded

Hola Vincent. Qué bueno saber que su experiencia de servicio con el equipo de Toyota of Hollywood tuvo excelentes resultados en su vehículo! Gracias por elegirnos.

June 02, 2024

Me dejaron la tapa protectora o babero suelta y este arrastra por más que pedí el favor no fue posible que me solucionaran el problema porque no lo cubría el seguro More

by RASSJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Servicio tecnico
Report | Print
Jun 03, 2024 -

Toyota of Hollywood FL responded

Gracias por contactarnos y por compartir su experiencia. Entiendo lo frustrante que puede ser esto y me disculpo por cualquier inconveniente causado. Me gustaría ayudar a resolver este asunto; por favor contácteme directamente cuando pueda para tener detalles acerca de lo sucedido. Gracias, Shawn Jones - Customer Relations Manager - (954) 893-4660

June 02, 2024

I was able to schedule an appointment right when I needed it and they even provided a ride home. More

by ohray3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andris Prado
Report | Print
Jun 03, 2024 -

Toyota of Hollywood FL responded

Thank you for choosing Toyota of Hollywood. We are glad to hear that our team went above and beyond to ensure that your experience was smooth!

June 01, 2024

Excellence and wonderful experience. amazing costumers service Thank you so much for all the help. More

by soniaram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Toyota of Hollywood FL responded

It means so much that you were happy with your experience! Thank you for trusting Toyota of Hollywood with your business, we hope to work with you again down the road.

June 01, 2024

I do not have anything to say at this time. Hopefully, next time I may have something to say. More

by Karlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Toyota of Hollywood FL responded

Karlene, thanks for reaching out to us. We work hard to provide each of our customers with the best experience, but it sounds like we really let you down. If you are willing, we would like to try and turn your experience around. When you have a chance, please reach out and we will do our best to make things right. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

June 01, 2024

It was an awesome experience the workers went above and beyond loved every bit of it More

by krissyk102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isiah
Report | Print
Jun 03, 2024 -

Toyota of Hollywood FL responded

Thank you for choosing Toyota of Hollywood, we appreciate your positive feedback!

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