Back

Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,467 Reviews

2,467 Reviews of Toyota of Hollywood - Service Center

Sort by
June 06, 2024

I am very satisfied with the attention and service that I recently received from Service Manager Dan Metts. I brought my 2020 Highlander in for a scheduled 8:00am appointment, and after seeing a very long li More

by CHITRITR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Metts
Jun 06, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear that Dan provided you with exceptional service at Toyota of Hollywood. Thanks for sharing your positive experience!

June 06, 2024

Dan Metts has been our service manager. He is professional and always caring. He helps us in every way he can. We trust him completely and are happy to have our Toyota Highlander service at More

by BOTEROMONIQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Metts
Jun 07, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your positive experience with Dan and the team at Toyota of Hollywood! We're glad to hear that you're happy with the service on your Toyota Highlander. Your trust means a lot to us!

June 06, 2024

Brandon was easy to work with. Got in reasonably on time with an appointment and got out reasonably on time -Still have a problem with the app that two service advisors could not h More

by alanschneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Jean Louis
Jun 06, 2024 -

Toyota of Hollywood FL responded

Alan, thanks for the feedback! We're glad to hear Brandon made your visit smooth at Toyota of Hollywood. We'll look into the app issue and work on improving our support in that area.

June 05, 2024

Good and fast service, just after they rotate my tires, one of them is having low pressure More

by DICAVIPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauricio Luna
Jun 05, 2024 -

Toyota of Hollywood FL responded

Thanks for stopping in at Toyota of Hollywood and leaving us a five-star review! We are glad that everything went smoothly. See you next time!

June 05, 2024

Awesome service and the job was completed . Although my jacket received a dirty stain from a worker but everything was well. More

by MUSCHETT1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacy did an amazing job
Jun 06, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your experience! We're glad to hear the service was awesome at Toyota of Hollywood, and we apologize about the jacket incident. If there's anything else we can do, please let us know! Best, Shawn Jones - Customer Relations Manager - (954) 893-4660

June 05, 2024

It was a nice experience and they did a good Job! Thank you so much More

by lipi0115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Toyota of Hollywood FL responded

We're delighted we could deliver an excellent experience! Thanks for your support! - Toyota of Hollywood Team

June 05, 2024

I am pleased with the services provided on my vehicle The customer services was very helpful easy no long waiting cordial and professional. More

by NANMARTIN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 05, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear you had a positive experience with our team at Toyota of Hollywood. Thanks for sharing your feedback!

June 05, 2024

Not applicable not applicable not applicable not applicable not applicable not applicable not applicable not applicable More

by VITOURIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Toyota of Hollywood FL responded

Thank you for your feedback! We appreciate your review here at Toyota of Hollywood.

June 05, 2024

Poor service department, had appointment for 7. 30 did not get seen for over an hour. More

by CARL29
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Toyota of Hollywood FL responded

I'm sorry to hear that your service visit took longer than expected. We strive to deliver timely care, and it's disappointing to learn we missed the mark here. If you'd like to discuss this further, please don't hesitate to reach out. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

June 04, 2024

This worker are friendly and knowledgeable. The dealership is clean and well kept. Very customer friendly. More

by joanrich210
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Toyota of Hollywood FL responded

Joan, we're glad to hear you found our team at Toyota of Hollywood friendly and knowledgeable. Thanks for the positive feedback!

...
125
...