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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,467 Reviews

2,467 Reviews of Toyota of Hollywood - Service Center

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June 08, 2024

Service was on time, provided a ride to and from, guy running the maintenance was polite and professional and was a lot less expensive than I expected More

by kbaker15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Toyota of Hollywood FL responded

Thanks for sharing your experience! We're glad to hear the service at Toyota of Hollywood was timely, professional, and affordable. We appreciate your support!

June 08, 2024

They charged me an amount of money to change the oil and battery, how horrible that place is, that's a scam, how disrespectful More

by CATERINEB04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Toyota of Hollywood FL responded

I'm really sorry to hear about your experience. We strive for transparency in our pricing and it's concerning that it left you feeling this way. Please reach out so we can discuss this further and clarify any miscommunications. Thank you, John Diaz - Service Manager - 954-893-4662

June 08, 2024

Fabulous service - Daniel welcomed me and explained the services for the day. He contacted me promptly when the vehicle was done. More

by LEX.FELIX1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Toyota of Hollywood FL responded

Thank you for the positive feedback! We're glad to hear Daniel provided excellent service and kept you informed throughout your visit at Toyota of Hollywood. We appreciate your support!

June 08, 2024

Richard was AWESOME. He was attentive to my needs and presented me with the proper options. The deal turned out to be a net "SAVE" for me in the long run. Thanks Richa More

by drmikefp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear that Richard provided you with such attentive service and great options at Toyota of Hollywood. Thanks for sharing your positive experience!

June 07, 2024

They offer Lyft if you live close-by which is convenient. I don’t know if it was just the advisor I had but the communication and attention to what the customer was saying could be better. I had to ask numer More

by smull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your experience. It's great to hear that the Lyft service was convenient, but I'm sorry about the communication issues and the extended wait times you encountered. We strive to provide thorough inspections and attentive customer service, so this feedback is valuable for us to improve. If you'd like to discuss further or have any other concerns, please reach out directly. Thank you, John Diaz - Service Manager - 954-893-4662

June 07, 2024

Excellent Customer Service. Serves price increased. Clean and pretty place. Friendly Stuff. Great Schedule. Of Service. More

by RAODUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Toyota of Hollywood FL responded

Thank you for the positive feedback! We're glad to hear that our team at Toyota of Hollywood provided excellent customer service and a pleasant environment. We appreciate your support!

June 07, 2024

Employees are courteous and helpful. They will answer questions more than once. They work very careful with my automobile. More

by PTLOMBARDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your positive experience! We're glad to hear our team at Toyota of Hollywood was courteous and attentive with your automobile. We appreciate the support!

June 07, 2024

I couldn't be more satisfied with the experience. From the moment I arrived, the staff demonstrated a level of professionalism and customer care, the staff greeted me and took the time to understand More

by KPICADO80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear about your positive experience at Toyota of Hollywood! It's great to know our team provided excellent service for your RAV4 and addressed all your concerns with professionalism. Thanks for choosing us, and we look forward to serving you again!

June 07, 2024

Best experience and service i ever had. They helped me with the whole process and got the best deals More

by nicojaras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Toyota of Hollywood FL responded

It was our pleasure to assist you! Thank you from all of us here at Toyota of Hollywood!

June 07, 2024

I am very satisfied with excellent service and support that they are giving me, thank you! More

by THAISA.SOUZA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel
Jun 10, 2024 -

Toyota of Hollywood FL responded

We're so glad we delivered a 5-star experience, Thalisa. Thank you for choosing Toyota of Hollywood!

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