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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,467 Reviews

2,467 Reviews of Toyota of Hollywood - Service Center

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June 10, 2024

Overall the experience went pretty well. Everyone was professional and helpful. We will be back. More

by smithjacob8929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Toyota of Hollywood FL responded

We're glad your Toyota of Hollywood experience was positive! Thank you for sharing your appreciation for our team. We look forward to your next visit!

June 09, 2024

I have nothing to say at this time. All was said below. thanks for your time. More

by VIVIANROBERTS67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Toyota of Hollywood FL responded

We are so happy that our Toyota of Hollywood team earned your five stars. Thanks, Vivian!

June 09, 2024

I appreciate the service and service representative. Mr. Salinas was very helpful. I would highly recommend Toyota of Hollywood. More

by thompson.berthena1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Toyota of Hollywood FL responded

Thompson, thank you for recommending Toyota of Hollywood! We're glad to hear Mr. Salinas provided helpful service during your visit.

June 09, 2024

Very grateful for the service I received my agent was very knowledgeable and understanding I would recommend the service to my family and friends.the cashier we're always friendly the store was very he More

by NELESHAMIDDLETON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Car service
Jun 10, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your positive experience! We're glad to hear our team at Toyota of Hollywood provided knowledgeable and friendly service. We appreciate the recommendation and look forward to serving you again!

June 09, 2024

I am very happy with your service and Dan told me what my car need to be done. I told him I‘Ll be back to have them fix. I’ll say thank you, nice work, Mr. Dan, please keep up the good work, thanks again More

by goodridge48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
People on the outside that greeted me very nice and a smile.
Jun 10, 2024 -

Toyota of Hollywood FL responded

Thank you for the kind words! We're glad to hear that Dan provided excellent service and clear communication at Toyota of Hollywood. We look forward to assisting you again soon!

June 09, 2024

Everything was great. Work done was professional explanation of estimate was very good. I was kept informed of progress of work. More

by yaegermbgc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your positive experience! We're glad to hear that the team at Toyota of Hollywood provided professional service and kept you well-informed throughout the process. Safe travels until next time!

June 09, 2024

The service rep was exceptional! She was very kind, helpful and knowledgeable! Would recommend this dealership to all my friends! More

by rga_213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Toyota of Hollywood FL responded

Thanks for the glowing review! We're delighted to hear our service rep provided exceptional assistance at Toyota of Hollywood. Your recommendation means a lot to us!

June 09, 2024

Should not have to wait 4hrs for maintenance. Blah blah blah blah blah blah blah More

by charaycharles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Toyota of Hollywood FL responded

I am very sorry to hear that your service took longer than anticipated. We strive to provide efficient, top-notch care to each and every guest and it is disappointing that we missed the mark this time. If there is anything I can do to address your concerns, please don't hesitate to give me a call. Thank you, John Diaz - Service Manager - 954-893-4662

June 09, 2024

Excellent service from andris prado and her team i will recommend toyota of Hollywood because they always do a nice job More

by JOSE242328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Toyota of Hollywood FL responded

Thank you for the recommendation! We're delighted to hear that Andris Prado and her team provided excellent service at Toyota of Hollywood. We appreciate your support!

June 08, 2024

Terrible. Car broke down not even a week after being "fixed" from here. When sent back, didn't even try to resolve the issue. Wanted to charge me another 2 gra More

by JACKIEWRO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Toyota of Hollywood FL responded

Jackie, I'm really sorry to hear about your experience. This isn't the level of service we aim for and I'd like to help make things right. Please reach out when you can so we can discuss this further. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

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