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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,468 Reviews

2,468 Reviews of Toyota of Hollywood - Service Center

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June 14, 2024

Service maintenance was done as expected, all requests were solved and on time, for this reason I use your service even that is not located close to my home. More

by LUICAS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Singletery
Jun 14, 2024 -

Toyota of Hollywood FL responded

We're glad to hear that our team at Toyota of Hollywood met your expectations and provided timely service. Thanks for choosing us despite the distance!

June 13, 2024

The service department was professional and my car was fine in time. My service advisor was well trained and was very helpful. More

by pmart01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your positive experience with our service department at Toyota of Hollywood! We're glad to hear everything went smoothly and that our team was helpful. Safe driving!

June 13, 2024

Isaiah was very knowledgeable. The location is also very clean and efficient. Everyone was helpful and courteous. More

by apeckhamsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah
Jun 13, 2024 -

Toyota of Hollywood FL responded

Apeckhamsmith, we're delighted to hear that Isaiah and the team at Toyota of Hollywood provided you with a knowledgeable and efficient experience. Thanks for sharing your feedback!

June 13, 2024

I had an exceptional experience with Brandon at Toyota Hollywood during my recent wheel alignment service. Brandon’s professionalism and friendliness stood out, making the entire process smooth and hassle More

by ANDYSGRAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Silvestre
Jun 13, 2024 -

Toyota of Hollywood FL responded

Andy, we're delighted to hear that Brandon made your wheel alignment service exceptional at Toyota of Hollywood. Thanks for the high recommendation and we look forward to seeing you again!

June 12, 2024

Normally higher but I paid $79 to get everything checked but they missed my wipers which are now split and shredded just in time for the rain. Not happy about that. More

by seabizzy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Jun 12, 2024 -

Toyota of Hollywood FL responded

I apologize for the oversight with your wipers. We aim to provide thorough service, and it's clear we fell short this time. Please reach out so we can address this issue promptly. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

June 12, 2024

Excelent costumer service by Brandon, great organization, staring when you get there until I get back my car. More

by carloslopez66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 13, 2024 -

Toyota of Hollywood FL responded

Carlos, we're delighted to hear that Brandon and the team at Toyota of Hollywood provided excellent customer service. Thanks for sharing your experience!

June 12, 2024

Brought my Toyota Highlander for an issue related to the wipers as well a recall. Service by Danny was great and the car was ready before the time he had shared. A good thing is that the wiper was replaced More

by davidmejia_yr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny
Jun 13, 2024 -

Toyota of Hollywood FL responded

David, we're glad to hear Danny provided great service and got your Toyota Highlander ready ahead of schedule at Toyota of Hollywood. Thanks for sharing your experience!

June 12, 2024

Lacey was amazing. Her service was exceptional and informational. She went above and beyond to make sure I was taken care of. More

by dylanegleston2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your experience! We're delighted to hear that Lacey provided exceptional service at Toyota of Hollywood. We appreciate your support and look forward to assisting you again in the future!

June 12, 2024

As always, JC was terrific. Saved me time and got it all done faster than I thought. He is an asset to your company! More

by JOANECHILDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear that JC provided such efficient service at Toyota of Hollywood. Thanks for the wonderful feedback!

June 12, 2024

Well it’s hard to get an appointment Several attempts to call with no return calls I have to just go down there hoping they can fit me in Don’t know who drops the ball there but goes on all the time More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Toyota of Hollywood FL responded

Ken, we apologize for the inconvenience you've experienced with scheduling at Toyota of Hollywood. Your feedback is important to us and we'll work on improving our communication process. Thank you for bringing this to our attention. Shawn Jones - Customer Relations Manager - (954) 893-4660

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