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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,469 Reviews

2,469 Reviews of Toyota of Hollywood - Service Center

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June 17, 2024

Great timely service. Will reccomend to everyone. Wash was a plus for this service Clean an comfortable waiting area. More

by Gbraun0026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Hollywood FL responded

Thank you for the positive feedback! We're glad to hear that our team at Toyota of Hollywood provided timely service and a comfortable experience. We appreciate your recommendation!

June 16, 2024

Maybe it was the flooding rains bringing additional work to this location but I had to wait ~20min to get my car after I had paid for the service. Otherwise, the service writer was a pleasure to work with a More

by EFRANK1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Olajoyegbe
Jun 18, 2024 -

Toyota of Hollywood FL responded

Thank you for your patience during the wait. We're glad to hear that our service writer was a pleasure to work with and that your car is in good shape now. If there's anything else we can assist you with, please feel free to reach out. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

June 16, 2024

Lacey, our service advisor, was very professional and fully explained all issues regarding our vehicle. Great experience! More

by MICHAELSALONE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Hollywood FL responded

Michael, we're delighted to hear that Lacey provided a professional and informative experience at Toyota of Hollywood. Thanks for sharing your positive feedback!

June 16, 2024

Please do not sell service that is not necessary. Be personable with car not owner. More

by doncom
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Toyota of Hollywood FL responded

Don - I'm sorry that we didn't leave a better impression during your visit. I would appreciate the opportunity to learn more about what transpired in order to improve your experience going forward. Please contact me at your earliest convenience. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

June 16, 2024

Muy mal servicio, ante cualquier duda no tienen ni la menor modestia para ayudarte con las dudas no recomendaría más nunca a la Toyota de Hollywood todo es una intriga no te muestran nada claro realmente More

by jany Ugas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Toyota of Hollywood FL responded

Jany, lamento mucho escuchar sobre su experiencia negativa. Nos esforzamos por brindar un servicio de compra claro y útil a todos nuestros clientes, así que es preocupante saber que no cumplimos con sus expectativas. Me gustaría hablar con usted personalmente para entender mejor lo sucedido y buscar una solución adecuada. Por favor, contácteme cuando pueda. Gracias, Shawn Jones - Customer Relations Manager - (954) 893-4660

June 16, 2024

My experience with the service advisor at Toyota was truly exceptional. Drew Manning was knowledgeable, friendly, and went above and beyond to ensure that my car was serviced efficiently and effectively More

by JR.BARRAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : drew manning very much experience and very respectful
Jun 17, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear that Drew provided exceptional service during your visit to Toyota of Hollywood. Thanks for sharing your positive experience!

June 16, 2024

Great rep. Would like him to be my permanent contact for service all the time More

by PLATA265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Hollywood FL responded

We're elated to hear that our team has earned your confidence! Thank you for supporting Toyota of Hollywood with your business and five-star review.

June 16, 2024

Lacey is wonderful, always over delivers. Keeps me updated and takes care of everything for me. More

by FRANCODV1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey DeRose
Jun 17, 2024 -

Toyota of Hollywood FL responded

Fran, it's awesome to hear Lacey always delivers a 5-star Toyota of Hollywood experience. Thanks for being an awesome customer!

June 16, 2024

SERVICE ADVISOR, DREW WAS GREAT. Quick service. The scanning station at the entrance is a great addition! More

by FUNMI2007
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Hollywood FL responded

Thanks for the feedback! We're glad to hear Drew and our team at Toyota of Hollywood provided quick service. We appreciate your support and are happy you liked the scanning station addition!

June 16, 2024

Toyota of Hollywood always takes good care of my car. I have been taking my car here since I moved to Florida in 2019. More

by ruthiebee84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Manning
Jun 17, 2024 -

Toyota of Hollywood FL responded

Thank you for your continued trust in Toyota of Hollywood since 2019! We're glad to hear that we've been able to take good care of your car. Safe driving!

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