2,475 Reviews of Toyota of Hollywood - Service Center
This used to be a great place for service. Not now. Last time when I picked up my car the windshield was cracked. This time dropped my car off at 10:15 am and was told it wouldn't be serviced Not now. Last time when I picked up my car the windshield was cracked. This time dropped my car off at 10:15 am and was told it wouldn't be serviced till the afternoon. No problem, but I wasn't even called when it was ready (even though I sent a text requesting an update). Went to the dealership at 5:45 and waited till almost 6:30 for the car to be brought around because a mechanic had lost a key to someone else's car, and all the runners were searching the parking lots to find it. Got in the car and saw that they didn't even bother to put down a paper floor mat. My car is no longer under warranty, so I see no reason to continue to give them my patronage, at least with this car. More
excellent service, personalized customer service! ! I love toyota ⭐️⭐️⭐️⭐️ Good job guys , keep doing it Thanks ! I love toyota ⭐️⭐️⭐️⭐️ Good job guys , keep doing it Thanks More
All good, great attention and a fast service, than you for you excellent service see ya for you excellent service see ya More
Everything was good and they did a good job . I am pleased with the results thank you! I am pleased with the results thank you! More
I went to repair tire they told me I have insurance for tire call them every week for about 3 week they told me they was busy forgot to order tire call again then said I don’t have insurance for tire kno tire call them every week for about 3 week they told me they was busy forgot to order tire call again then said I don’t have insurance for tire know I am ask Toyota to refund my money for gap and garranty it was Hernan Gonzales More
The service, Everything is good , and the people is very nice . And very friendly. The Dealer very clean nice . And very friendly. The Dealer very clean More
For several moths I have been getting recall notices from ToH telling me to come in to have the front bumper of my 2021 Highlander repaired under warranty. I made the appointment weeks in advance, and when ToH telling me to come in to have the front bumper of my 2021 Highlander repaired under warranty. I made the appointment weeks in advance, and when I got there you did not have the necessary parts. xxx??? You knew I was coming in specifically to have this recall taken care of and you did not have the consideration to have the part in stock. Total incompetence on the part of ToH. More
I brought my car in for the 30k mile service appointment. The alignment was done improperly and we had to take the car back to have it done again. The mechanic leave grease stains all over the door panel. I’ The alignment was done improperly and we had to take the car back to have it done again. The mechanic leave grease stains all over the door panel. I’ve had a 2022 Toyota Sienna for 2 years and never had an issue with the battery - coincidentally 24 hours after servicing it the battery dies and we have to jump start it on a Sunday morning. I thought Toyota of Hollywood was better than the North Miami location but I guess not. More