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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,478 Reviews

2,478 Reviews of Toyota of Hollywood - Service Center

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June 28, 2024

Muchas gracias, me encanta siempre la atención de cada uno de los empleados que me atiende! More

by andreinaaaquinterooo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Toyota of Hollywood FL responded

Gracias por esta excelente reseña, Andreina! Le enviamos un amistoso saludo desde Toyota of Hollywood.

June 27, 2024

excellent service and an experience service advisor and comfortable waiting room very good update in the service dept.new car inspection More

by JR.BARRAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear you had a great experience with our service advisor and enjoyed the comfortable waiting room at Toyota of Hollywood. Thanks for sharing your feedback!

June 27, 2024

Good fast but the checking out the documents weren’t at the cashier so had to go back & forth. Then it took too long to get the car back More

by albam2662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Toyota of Hollywood FL responded

Thank you for your feedback. We're glad to hear the service was fast, but we apologize for any inconvenience with the document process and wait time at Toyota of Hollywood. We'll work on improving this aspect of our service!

June 27, 2024

I have been going to this dealership for more than 20 years. Very reliable and trustworthy More

by Cayetanobastidas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Toyota of Hollywood FL responded

We are so grateful to have earned your loyal business for 20 years. Thank you for being part of the Toyota of Hollywood family!

June 27, 2024

Service was very rushed. Assistance was not very good explanation. We’re not very clear. I would I will not be able to give you a good review at this time More

by SERGIOCAIAZZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Toyota of Hollywood FL responded

Sergio, I'm sorry to hear that you felt rushed and unclear during your visit. We strive for clear communication and attentive service, so it's disappointing to know we fell short. If you'd like to discuss this further or have any questions, please reach out anytime. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

June 27, 2024

Was a very efficient service, thank you for your services and information. For sure I will do my next service with you. More

by Lilydiazmendoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Toyota of Hollywood FL responded

Thank you for your kind words! We're glad to hear that our team at Toyota of Hollywood provided efficient service. We look forward to assisting you with your next visit!

June 26, 2024

The waiting time was shorter than I expected, I would choose again. Excellent attention of all staff More

by Julio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Manning
Jun 27, 2024 -

Toyota of Hollywood FL responded

Julio, we're delighted to hear that your experience at Toyota of Hollywood exceeded expectations. Thanks for the kind words and support!

June 26, 2024

Brandon of the service department was extremely passionate and knowledgeable along with a credible these features every service person should have More

by Lorenzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Toyota of Hollywood FL responded

Lorenzo, we're delighted to hear that Brandon provided such passionate and knowledgeable service at Toyota of Hollywood. Thanks for sharing your experience!

June 26, 2024

Great job , The only thing I waited 3 hours, I think it's a lot but that's how it is More

by LEONORJR1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Toyota of Hollywood FL responded

Leonor, thank you for leaving Toyota of Hollywood a five-star review! We appreciate your patience and will work to improve our wait times for you down the road. See you then!

June 26, 2024

Great service, courteous, knowledgeable & professional staff. Isaiah O. helped out this time around, awesome advisor. Lacey is my main, she’s wonderful. More

by Dee
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah, Lacey
Jun 26, 2024 -

Toyota of Hollywood FL responded

Thank you for the fantastic feedback! We're delighted to hear that Isaiah and Lacey provided excellent service at Toyota of Hollywood. We appreciate your support!

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