Toyota of Hollywood - Service Center

I have a 2022 RAV4 prime. I loved the car, 6 months ago I started to have issues with my Trunk not opening with the button in the car or the button at the trunk. Makes a lou I loved the car, 6 months ago I started to have issues with my Trunk not opening with the button in the car or the button at the trunk. Makes a loud beeping noise and will not open or close. I use my trunk all day long as I use my car for work and stroller. I have gonna to the dealer 3 times and told them about the issue. Being it doesn't happen every time they can't help me. I have showed them numerous video showing the issue. They said they can't use the video it has to happen at the service department. The guy said if you want us to hold your car hostage for a few days we can do that (yes those were his exact words). Three times I have gone in for this issue. Terrible service, yesterday went to Honda and traded the car in for a CRV. More

The service advisor was very friendly, his name is Dario E. Salinas, his position is assistant Service Manager E. Salinas, his position is assistant Service Manager More

Excelente servicio. Recomendado. El servicio se realizó en el tiempo indicado, sin retrasos y muy amables Recomendado. El servicio se realizó en el tiempo indicado, sin retrasos y muy amables More

Very professional team . I recommend it to everyone. Quality and good customer service. I make appointments and they call me faster. I recommend it to everyone. Quality and good customer service. I make appointments and they call me faster. More

I normally calls the dealership before I head over to the location. I contacted the dealership to verify if my 84 months of my battery warranty was still valid, once I got on the phone I was able to speak location. I contacted the dealership to verify if my 84 months of my battery warranty was still valid, once I got on the phone I was able to speak with an agent which they mentioned to me that it was still valid for my vehicle. Upon my arrival I was told otherwise when I spoke to Mrs. Adris I was very disappointed due to the fact that I made a call to make sure before I leave my home and to experience this such a thing upon my arrival at the Hollywood Toyota dealership. I was highly upset because I didn’t received the proper help that I deserved at the time. Mrs Adris sounded angry that day which made me feel uncomfortable. Normally I enjoy going to this main specific location, based on how I was treated I do not see any reason to step my foot over there again.. I definitely did not get the help that I deserved for my 2019 Toyota Camry! Thank you! More

This is the best dealership that I buy a car from. This is my three cars and they serviced is the best and everyone that works at Toyota of Hollywood. They have a great manager that will help you on e This is my three cars and they serviced is the best and everyone that works at Toyota of Hollywood. They have a great manager that will help you on everything you need. Thank you so much for your great customer service. More

This was a great experience the service rep Isaiah amazing prompt service. Contact me when my car was ready and also asked if I needed a ride. This is the service that Isaiah always provide and overal amazing prompt service. Contact me when my car was ready and also asked if I needed a ride. This is the service that Isaiah always provide and overall experience was amazing.. More

Mal service bad representante too much tiemp you has to wait...no good services this year wait...no good services this year More

They care about their customers Are organized and work well together they try to get your car back to you quickly. well together they try to get your car back to you quickly. More

Service was excellent, except I don't understand why if I had an appointment, why did it take 3hrs. Away from that.... I'm ok had an appointment, why did it take 3hrs. Away from that.... I'm ok More