Toyota of Hollywood FL
Hollywood, FL
Hours
Sales/Showroom
Monday 8:30 AM - 12:00 AM
Tuesday 8:30 AM - 12:00 AM
Wednesday 8:30 AM - 12:00 AM
Thursday 8:30 AM - 12:00 AM
Friday 8:30 AM - 12:00 AM
Saturday 8:30 AM - 12:00 AM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday 9:00 AM - 7:00 PM
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Showing 3,440 reviews
Great customer service. Up front pricing. Great relationship with the service advisor. Drop and pickup with ease. Up front pricing. Great relationship with the service advisor. Drop and pickup with ease. More
I've purchased 3 cars from this dealership in as many years, but this was only the second time I've tried using their service center. Having been repeatedly assured an appointment wasn't necessary, I a years, but this was only the second time I've tried using their service center. Having been repeatedly assured an appointment wasn't necessary, I arrived shortly after 7am on a Saturday [without an appointment] for a routine/80K miles maintenance visit. The service tech indicated several routine items that needed work/replacing and said it would take ca. 3 hrs. After 5 hours in the waiting room area, I went back to the tech to check on the status of my car, learning he had called me an hour previous, but unfortunately my phone was on silent and I didn't see the call. I was however, sitting behind him in his direct line of sight and there was no attempt to get me from the waiting area. I subsequently learned there was additional work required that I had to authorize, which would take 30 min. Another 50 min later my car was finally ready. I then had a 20 min. wait to get my car from the valet -finally leaving the dealership 6.5 hours and just under $900 lighter in the pocket. I don't mind waiting at the dealer for work to be done, but I expect to have a reasonable time estimate so I can plan accordingly. Granted, my phone being on silent contributed to the lengthy stay, but while in the waiting area i saw plenty of staff coming to get clients when there cars were ready. Perhaps what occurred was more a matter than I don't have a relationship w/ anyone in the dealership, but I'm not sure I want one at this point... I'm a 20+year Toyota owner and expected better. More
Amazing kind people. They know what they are doing and they will explain everything every step of the way They know what they are doing and they will explain everything every step of the way More
Efficient, welcoming, and professional. The Toyota of Hollywood staff does the majority of their business in an exceptional manner. The Toyota of Hollywood staff does the majority of their business in an exceptional manner. More
Work with Andres Prado, she is great. Very friendly and transparent. She is the main reason I come back. Very friendly and transparent. She is the main reason I come back. More
Brandon was the one that made the difference . Very professional and curtious. Well done Brandon Very professional and curtious. Well done Brandon More
Quick and simple service with good communication when my service was done. Waiting area could use some more seating service was done. Waiting area could use some more seating More
Excelente trato y un equipo de trabajo magnífico. Se los recomiendo a todos a que lo visiten Se los recomiendo a todos a que lo visiten More
Bussy, good attention, professionals. . It took some time for David to take care of me . It took some time for David to take care of me More