Toyota of Hollywood FL

The service advisor was super nice as always. Michael Jones always provide excellent customer service. I’m not gonna lie I wasn’t expecting to pay $700. My bill was super expensive. Michael Jones always provide excellent customer service. I’m not gonna lie I wasn’t expecting to pay $700. My bill was super expensive. More

Had a great experience and Laila was very helpful and patient. And I got the deal I wanted. patient. And I got the deal I wanted. More

Richard Kelly truly goes above and beyond at what he does. He is very intelligent, friendly and knowledgeable. The best staff member at Toyota! does. He is very intelligent, friendly and knowledgeable. The best staff member at Toyota! More

Muy profesionales y atentos,puntuales,desde la primera vez tenía que haber comprado el vehículo aqui,son geniales vez tenía que haber comprado el vehículo aqui,son geniales More

It was an excellent help with the opportunity to acquire the truck with Robert's help, of all the information he provided the truck with Robert's help, of all the information he provided More

Gracias por el tiempo, dedicado, excelente servicio, y atención, siempre con usted, Toyota de Hollywood. atención, siempre con usted, Toyota de Hollywood. More

Gracias por todo a sus vendedores tan insistentes ( José akel ) me ayudó muchísimo a conseguir el carro q necesitaba.. gracias a todos en general son lo mejores akel ) me ayudó muchísimo a conseguir el carro q necesitaba.. gracias a todos en general son lo mejores More

Great customer service. Up front pricing. Great relationship with the service advisor. Drop and pickup with ease. Up front pricing. Great relationship with the service advisor. Drop and pickup with ease. More

I've purchased 3 cars from this dealership in as many years, but this was only the second time I've tried using their service center. Having been repeatedly assured an appointment wasn't necessary, I a years, but this was only the second time I've tried using their service center. Having been repeatedly assured an appointment wasn't necessary, I arrived shortly after 7am on a Saturday [without an appointment] for a routine/80K miles maintenance visit. The service tech indicated several routine items that needed work/replacing and said it would take ca. 3 hrs. After 5 hours in the waiting room area, I went back to the tech to check on the status of my car, learning he had called me an hour previous, but unfortunately my phone was on silent and I didn't see the call. I was however, sitting behind him in his direct line of sight and there was no attempt to get me from the waiting area. I subsequently learned there was additional work required that I had to authorize, which would take 30 min. Another 50 min later my car was finally ready. I then had a 20 min. wait to get my car from the valet -finally leaving the dealership 6.5 hours and just under $900 lighter in the pocket. I don't mind waiting at the dealer for work to be done, but I expect to have a reasonable time estimate so I can plan accordingly. Granted, my phone being on silent contributed to the lengthy stay, but while in the waiting area i saw plenty of staff coming to get clients when there cars were ready. Perhaps what occurred was more a matter than I don't have a relationship w/ anyone in the dealership, but I'm not sure I want one at this point... I'm a 20+year Toyota owner and expected better. More

Amazing kind people. They know what they are doing and they will explain everything every step of the way They know what they are doing and they will explain everything every step of the way More