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Toyota of Hackensack - Service Center

Hackensack, NJ

4.4
1,742 Reviews

1,742 Reviews of Toyota of Hackensack - Service Center

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December 23, 2023

Excellent! Would not go anywhere else. Great service and detailed explanation of what you are getting. More

by OFFREDA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Reyes
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2023

Happy with the service. The waiting was however longer. Wish an SMS update on status were available. More

by ABRAHAM.THARAKAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2023

I had thought that my alignment was off. I went with Mike on a test ride, and he determined everything was fine. I appreciated him checking before doing a service and charging me. More

by AMYSGLAZER
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service department
December 20, 2023

I am not happy with finance because my car prices was 64000.00 I paid 7000.00 down payment when I received my finance bill I saw my principal balance is 64000.00 this so bad More

by KHANBD87400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2023

I really like that I deal with the same service manager at Toyota who is very knowledgeable about my car, what it needs and he doesn't forget to deduct the coupon. My car is always repaired right. More

by BUSYMAMA2
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joe H
December 17, 2023

Great service. I had an engine light on and after the diagnostic, the advisor explained to me what needed to be done. The car was repaired the same day. Nice wait More

by NEBPROSPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2023

Friendly, my experience with them was very clear from start to finish. No maybes or hidden messages More

by LAUREANO.DANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2023

Servicio excelente mejor dealer en el área de new jersey se lo recomiendo 100 lo mejor More

by NYAUTOBODY55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Carella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2023

Excessive wait time. When I went for a simple oil change I had to wait for 4 hours even though I had an appointment. More

by BIRGULBAYAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2023

The dealership at Toyota of Hackensack where the personnel attendants performed there work duties were all professional and courteous.Thank you for your service. More

by MCAVINES1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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