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Toyota of Hackensack
Hackensack, NJ
3,842 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,842 reviews
November 22, 2024
"I recently purchased a Crown Signia from toyota hackensak and had an exceptional experience from start to finish. hackensak and had an exceptional experience from start to finish. More
by Ace
Employees Worked With
November 22, 2024
First was told over the phone it would take an hour, service rep told me two hours, after three hours & not even the consideration to give me an update, I had to ask for an update & was told it would no service rep told me two hours, after three hours & not even the consideration to give me an update, I had to ask for an update & was told it would not be much longer. Whole time spent at the dealer was four & half hours. More
by DAVENLOU2
Verified CustomerEmployees Worked With
Other Employees :
Didn’t work with Bob, I think her name was Debbie
November 21, 2024
I was very happy with the service provided and in a timely manner. Thank you. timely manner. Thank you. More
by SONGRECO
Employees Worked With
November 20, 2024
Mannix was knowledgeable and friendly. The sales manager was transparent and professional. The facility was clean and comfortable. I had previously done business (for the last 15 years) wi The sales manager was transparent and professional. The facility was clean and comfortable. I had previously done business (for the last 15 years) with Toyota Universe in Little Falls and this location was leaps and bounds BETTER! I will continue to take my business to Hackensack from here on out. More
by ELC5372
Employees Worked With
Mannix
November 20, 2024
The best writer ever. Give him a raise .very professional and should be recognized .Manager material don’t lose him Give him a raise .very professional and should be recognized .Manager material don’t lose him More
by EDDIEB53
Employees Worked With
Other Employees :
Jurors and crew 5 stars
November 18, 2024
JP Made the entire transaction easy and stress free. We got two cars from him in one month. We got two cars from him in one month. More
by USTAHOMEPRO
Employees Worked With
November 18, 2024
I spent almost two hours just waiting for my mirror replacement and then the manager said that they cannot do anything, because wrong parts were ordered. They returned me my car with the more broken mi replacement and then the manager said that they cannot do anything, because wrong parts were ordered. They returned me my car with the more broken mirror hanging just on its wire, More
by elena2017476756@yahoo.com
Employees Worked With
November 17, 2024
Great dealer, secured a new Sienna for our agency and did a great job! Thanks again a great job! Thanks again More
by amiller52
Employees Worked With
November 16, 2024
I h ad an excellent experience at Hackensack Toyota working with Dennis. He was kind, respectful, and even funny, which made the car-buying process enjoyable. Dennis gave us an outstanding deal on the working with Dennis. He was kind, respectful, and even funny, which made the car-buying process enjoyable. Dennis gave us an outstanding deal on the Toyota Grand Highlander Hybrid and was incredibly helpful throughout. Unfortunately, we had to go with another option because the car better suited our lifestyle. That said, I wouldn’t hesitate to come back to Hackensack Toyota or work with Dennis in the future. His professionalism and dedication were top-notch. Highly recommend this dealership and Dennis for anyone in the market for a car! More
by kbessler
Employees Worked With
Dennis DeMercuiro
