Toyota of Greenwich
Cos Cob, CT
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Buying a new Toyota Venza at Greenwich Toyota was an excellent experience. Claudia Black was a pleasure to work with and most importantly she helped make the car buying experience a relatively simple an excellent experience. Claudia Black was a pleasure to work with and most importantly she helped make the car buying experience a relatively simple and painless one. I would definitely go back there for future purchases and will refer my friends and family to Claudia and Greenwich Toyota. Thanks. More
Loved working with Claudia. She was very patient and thoughtful and interested in meeting my needs. We drove several test cars and evaluated each on its merits. thoughtful and interested in meeting my needs. We drove several test cars and evaluated each on its merits. More
I lease my vehicle and I started to shop dealerships in Fairfield County to lease a new 2013 Venza. My experience overall with Toyota of Greenwich was superior. I returned to the dealership where I had le Fairfield County to lease a new 2013 Venza. My experience overall with Toyota of Greenwich was superior. I returned to the dealership where I had leased my 2010 Venza, but I did not find the level of engagement offered by Toyota of Greenwich. My first contact was with Eddie Finn who was super responsive, he immediately returned my phone calls and really turned on a dime to make things happen (during the hectic holiday period). I was then introduced to David Sullivan my salesperson who went through all the details with me. David is great, especially once I took ownership, he sat patiently and explained all the new features and helped set up bluetooth/garage opener. He is very honest and trustworthy, has a father-like demeanor, you feel like you are a part of their family. Lastly, I dealt with Tony Mumtaz in finance. This is usually the most unpleasant part of leasing a car...where all of a sudden all the hidden fees appear. Not so with Tony - everything Eddie had noted in the lease proposal was upheld...there were no extras. I would also note that another dealership offered to beat Toyota of Greenwich's offer and I turned them down as there was no comparison to the level of service I received at Toyota of Greenwich. Once I returned home I received a phone call from David and another from Tony to check if everything was ok and if I was enjoying my new car. In all the years that I have purchased/leased cars not once has someone in the finance dept. called to find out if I was happy with my new car! Overall experience was A+ and I highly recommend this dealership (ask for David)! More
My 2008 Toyta Yaris was totalled and I needed a replacement, so I went to the dealer that I purchased my 2008 from. My first purchase in 2008 was sort of disappointing - they lost interest in me w replacement, so I went to the dealer that I purchased my 2008 from. My first purchase in 2008 was sort of disappointing - they lost interest in me when I had told them that I wanted their lowest priced model, and it was a bit perfunctory. I guess in 2008 they were selling so many cars that a low end car like the Yaris was a low profit model that didn't merit their time. However, the Yaris is a great car and I wanted another. I had scheduled a test drive, and was taken on the test by Ms.Claudia Black. Knowledgeable and personable, she guided me through my purchase quickly, professionally, and thoughtfully. Ms. Black was easy to deal with and did the absolute right thing - she immediately realized what my needs were and made sure they were met. For instance, I wanted the car that same day, with specific features, and she made sure all was taken care of. She also was very helpful in showing me how some of the very up-to-date electronic features worked, and made sure I was comfortable before I drove off. Despite an attempt by another person in management to sell me a windshield coating (shades of the 'clear coat' salesman in the movie Fargo LOL) the experience in Greenwich Toyota was excellent. Ms. Black was a refreshing alternative to a 'hard sell' approach (don't misunderstand me, tho - her knowledge and people skills are first rate and probably could sell me anything she wanted to put her effort into) and she is very sensitive to the customer... I was very stressed out with the loss of my car etc and she immediately saw that I would be better served with care, and she made me feel much better. The Yaris being a great car helped too! More
Len Cymerman was my salesman,this was the second car i bought from him the last year & half. I've bought a lot of cars: chevs.Bmws, lexus & merc benz & w/ many salesmen, Len is by far the best, he doesnot bought from him the last year & half. I've bought a lot of cars: chevs.Bmws, lexus & merc benz & w/ many salesmen, Len is by far the best, he doesnot oversell, very informative,very congenial. At the end of sale he calls back. The sale is the beginning not the end of the business. I recommended him to friends. Thank you Len, you are the best!!!, serge manimbo More
This is without a doubt the best car dealership I have ever dealt with. This is the second car I have bought from them in the last 8 years and they have been nothing short of perfect. Mike Pfalzgraf and T ever dealt with. This is the second car I have bought from them in the last 8 years and they have been nothing short of perfect. Mike Pfalzgraf and Tony Mumtaz helped get me a vehicle within 3 hours when everyone else said it couldn't be done. They were able to get me a great price at very fair rates. Keith Olsen was very knowledgeable about the vehicle and took the time out to answer any and all questions. I would never ever go anywhere else to purchase a car and plan on sending anyone looking for a car there. More
IF YOU WANT TO BUY A CAR AND ESPECIALLY A TOYOTA, GO TO TOYOTA OF GREENWICH. I WAS TREATED AS IF I WERE A FAMILY MEMBER. I GOT A SUPERIOR DEAL ON A CERTIFIED PRE-OWNED VEHICLE. EVERYTHING WAS THOROUGHLY TOYOTA OF GREENWICH. I WAS TREATED AS IF I WERE A FAMILY MEMBER. I GOT A SUPERIOR DEAL ON A CERTIFIED PRE-OWNED VEHICLE. EVERYTHING WAS THOROUGHLY EXPLAINED TO ME ABOUT THE PRICE, VEHICLE, SERVICE OFFERED. DAVID SULLIVAN HANDLED MY TRANSACTION. YOU CANNOT FIND A NICER, MORE HONEST SALES EXECUTIVE THAN DAVID. NEVER TRYING TO PUSH SOMETHING ON YOU THAT YOU DIDN'T NEED AND ALWAYS HONEST ABOUT THE VEHICLE OF INTEREST. I CANNOT SAY ENOUGH ABOUT HOW STRESS FREE TOYOTA OF GREENWICH MADE MY EXPERIENCE AND FOR ME BUYING A CAR IS EXTREMELY STRESSFUL!! THANK YOU SO MUCH TOYOTA OF GREENWICH. I AM HAPPY TO BE PART OF THE TOYOTA "HOUSE" MERRY CHRISTMAS. SINCERELY, BARBARA ANNE STEELE GREENWICH, CT More
In December of 2006 I went and purchased a new 2007 Camry from Greenwich Toyota and I liked it so much that I went back to this dealer to purchase my new 2012 Camry Toyota. I myself work in business and one from Greenwich Toyota and I liked it so much that I went back to this dealer to purchase my new 2012 Camry Toyota. I myself work in business and one of the things that I value most is that I have clients that come back to me. I must tell you that customer service is so important today. The reason I gave the rating I did is because of the customer service that I received. The Camry is a great car and the dealer has always been great to deal with. Dave Sullivan was pleasant and nice to deal with. I never felt any pressure from him which made me feel good about my purchase. I still have my 2007 Camry and have kept it for one of my kids to drive and I must say he is a lucky boy. Sincerely, Sandi Gladstone More
David Sullivan was very helpful and knowledgeable. He took the time to answer all my questions and went over every detail. I would definitely recommend Dave and Toyota of Greenwich! Thank You...Lorenzo. took the time to answer all my questions and went over every detail. I would definitely recommend Dave and Toyota of Greenwich! Thank You...Lorenzo. More