Toyota of Greenwich

Great experience , highly recommended !! I have to admit the sales people I dealt with were great. This is the second time I get a new car from here and thanks to the good attention and exper I have to admit the sales people I dealt with were great. This is the second time I get a new car from here and thanks to the good attention and expertise from Mike,Dave and Ed , I came back around for a second time. I highly recommend this place for anybody that's looking to buy a toyota. Keep up the great work ! More

As Good As It Gets The transaction was friendly and informative.Ed Finn answered our questions, made helpful suggestions, and made it possible for us to complete the dea The transaction was friendly and informative.Ed Finn answered our questions, made helpful suggestions, and made it possible for us to complete the deal. Because of our prior experience with Keith Olsen seven months earlier, Keith Olsen was the primary reason we returned to the Greenwich dealership. This tine he pitched in when Anthony Rivera had a prior commitment and helped us. Anthony was our initial contact and was very helpful. We will recommend the Greenwich dealership to all our friends. More

Wonderful experience! I had not purchased a new car in 12 years and as much as I need a new one, I was not looking forward to the purchasing experience. I knew I wanted a I had not purchased a new car in 12 years and as much as I need a new one, I was not looking forward to the purchasing experience. I knew I wanted a hybrid and after having driven a friend's Prius a couple of times, I was sold on the Prius. I researched the car through various sources (friends, acquaintenances, internet) but hadn't decided on a dealership yet. Then someone reminded me about Tom Steen. Still apprehensive, I finally contacted him and had an appointment the same day. If I could give this dealership a 6 on friendliness and customer service in particular I would. It was the best buying experience of a major purchase I've ever had (including buying my house)! David Sullivan and Mike Pfalzgraf couldn't have taken better care of me. David helped me navigate through the paperwork process of getting my car as quickly as possible and in the color I really wanted! He was very patient in showing all the features of the car, paired my phone to the audio system, and gave me enough information and guidance to get Entunes going with my Android phone. I received a personal phone call from Ed Finn who gave me additional recommendations to increase the value (financial and intrinsic) of my pending purchase. Kristen, who answered the phone whenever I called (and I felt like I called a lot) was very pleasant and professional on the phone. I met Jay O'Connell, the Service Manager, who I hope I see only for scheduled maintenance, seemed quite pleasant and friendly as well. Mike helped make the final purchasing paperwork and smooth and easy process. All and all I very pleased with the process and I love my new nautical blue Prius. I would recomment Toyota of Greenwich to anyone in the market for a new car! More

Excellent service and overall great experience! Keith made the car-buying experience so comfortable and smooth. From the moment I walked into the dealership I had the feeling that I'd come to the r Keith made the car-buying experience so comfortable and smooth. From the moment I walked into the dealership I had the feeling that I'd come to the right place. We were in the market for a used Prius, and were very happy with the cars available, especially with the specific car we ended up buying. Keith took the time to explain everything to us, and overall gave us a great experience. We'll definitely be coming back to Toyota of Greenwich for service as well as for any future purchases. Thank you! More

Great Job! Toyota of Greenwich did an excellent job from beginning to end with the purchase process of my new Prius and made the whole experience easy and effici Toyota of Greenwich did an excellent job from beginning to end with the purchase process of my new Prius and made the whole experience easy and efficient. They took extra care and time to make sure car set up was done and I was ready to benefit from all the car's technology from the moment I left the dealership. Would definitely recommend them. More

Unexpected Phone Call A surprise phone call from Anthony Rivera, of Greenwich Toyota, enabled me to upgrade to a new 2014 4Runner. I was very happy with my leased 2011 4R A surprise phone call from Anthony Rivera, of Greenwich Toyota, enabled me to upgrade to a new 2014 4Runner. I was very happy with my leased 2011 4Runner, but after test driving the 2014, i knew it was time to go for the upgrade. Any concerns that I had regarding the size and some of the standard features, were quickly answered by Anthony. The new features on the 2014 4Runner are definitely a plus for a vehicle of this size. Driving has been a pleasure, especially at night, with the new design of the headlights. This is my dealership for 4Runner's. Barbaranne Elwood More

Helpful and Friendly Service I had a wonderful experience at Toyota of Greenwich. The emergency lights on my car were flashing on my way to drop my son at school. I went to the de I had a wonderful experience at Toyota of Greenwich. The emergency lights on my car were flashing on my way to drop my son at school. I went to the dealership on the way home, with my dog in the car, on a very busy day! Bill Wright couldn't have been more helpful! He reassured me that they would take a look at the car and even gave me a leash for the dog so he could get out and walk around. The car was fixed quickly and the added bonus were all of the kind - dog loving employees! Thank you! More

Great experience Everybody was friendly, helpful, and made my first experience leasing a car painless. Keith Olsen was very nice and gave me lots of information on the Everybody was friendly, helpful, and made my first experience leasing a car painless. Keith Olsen was very nice and gave me lots of information on the cars, helping me choose the right one for me. Ed Finn was GREAT. I had a great experience at this dealership and would recommend them to anyone looking into getting a new car. More

Anthony Rivera, Ed Fin Thanks for the good deal and warm welcome. Awesome place. These guys took my 2003 tacoma with no problem and I left with a new carolla and a big smile Thanks for the good deal and warm welcome. Awesome place. These guys took my 2003 tacoma with no problem and I left with a new carolla and a big smile. Highly recommended! More

Service appointments are bogus Go online and schedule a service appointment at a precise time and then wait hours for your appointment. It's basically first come first serve. Times Go online and schedule a service appointment at a precise time and then wait hours for your appointment. It's basically first come first serve. Times scheduled online are bogus. More