Toyota of Greenwich
Cos Cob, CT
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Sales good, service needs maintenance I recently brought my truck in to the service department where it has been maintained since I bought the truck in 2007. Although they have seen this v I recently brought my truck in to the service department where it has been maintained since I bought the truck in 2007. Although they have seen this vehicle often, only now did they tell me the frame was rotten and I had several oil leaks. In my opinion, they should have noticed this rot much sooner instead of leaving me with a car that isn't road worthy. The sales dept contacted me, and in buying a new truck, I found Dave Sullivan and Bob Federico to be knowledgable, helpful, understanding, and friendly. I was a little gun-shy of buying another Toyota, I have come away very happy with my choice of trucks and the treatment I received from the sales dept. More
Wonderful buying experience Most of my time was spent with Rick Melwani, Internet Sales Manager, who went out of his way to smooth over any bumps in the process, and make it easy Most of my time was spent with Rick Melwani, Internet Sales Manager, who went out of his way to smooth over any bumps in the process, and make it easy and pleasant and exciting for me. It had been years since I bought a new car! I also had a good experience with the finance manager, a fellow Eagles fan (Yay!) whose name escapes me, but suffice it to say that the whole experience was very positive. Looking forward to my periodic maintenance visits and birthday car washes! More
Service specialist was very nice and helpful. I have a modified 6" suspension on 35" tires on my 07 FJ cruiser. Toyota of stamford, my home town refuse to work on my car cause of the aftermarket p I have a modified 6" suspension on 35" tires on my 07 FJ cruiser. Toyota of stamford, my home town refuse to work on my car cause of the aftermarket parts. Toyota Greenwich have done a great job and have the right staff to work on my car. More
Great smooth experience Robert caldwell was helpful and patient at every turn. Overall, it was a very smooth experience with all my questions answered. I highly recommend the Robert caldwell was helpful and patient at every turn. Overall, it was a very smooth experience with all my questions answered. I highly recommend them for all your Toyota shopping. More
Converting from business lease to business purchase Jeff Symeon worked with my company patiently over many months to find the right solution for our business needs. We ended up purchasing a new Tacoma Jeff Symeon worked with my company patiently over many months to find the right solution for our business needs. We ended up purchasing a new Tacoma Sport 4x4. More
Time for Service How easy can it be? Friendly service man, comfortable lounge area and in and out quickly. They went over every detail and answered all my questions. How easy can it be? Friendly service man, comfortable lounge area and in and out quickly. They went over every detail and answered all my questions. I'm a happy customer! More
Quick servive These guys make it easy to get serviced. I dropped my car off and within 90 min recieved a call that my car was ready. I asked to changed the door set These guys make it easy to get serviced. I dropped my car off and within 90 min recieved a call that my car was ready. I asked to changed the door setup and the response was, " not a problem". More
20,000 mile service The shuttle to and from the dealership to my office was prompt & courteous. The servicing to my car was done very quickly and the staff was very helpf The shuttle to and from the dealership to my office was prompt & courteous. The servicing to my car was done very quickly and the staff was very helpful explaining the results. More
Always dependable We have been dealing with Toyota of Greenwich for many years. We always get the best of care and given a complete description of the maintenance work We have been dealing with Toyota of Greenwich for many years. We always get the best of care and given a complete description of the maintenance work that needs to be done.We are especially appreciative of the special attention given to us by Jay O'Connell, he's the best. More
Professionals all the way I’ve been going to Toyota of Greenwich for a good three or four years now although I don’t live in Connecticut. I found this to be the most profession I’ve been going to Toyota of Greenwich for a good three or four years now although I don’t live in Connecticut. I found this to be the most professional Toyota repair shop around. Today I was very happy with The customer service experience. Julio explained everything to me thoroughly and expediently resolved the issues. I was fortunate to be able to have a Wi-Fi connection so I could work while waiting for my car to be repaired. As well a loaner car has been arranged for next day follow up work. By the way some of this work is being covered by the Toyota warranty which is much appreciated. Definitely Greenwich Toyota repair shop is one that I highly recommend. More