Toyota of Greenwich

Service I was extremely happy with the service I received today. I called earlier this morning to try and have a headlight of my Highlander fixed during my 1 I was extremely happy with the service I received today. I called earlier this morning to try and have a headlight of my Highlander fixed during my 1 hour lunch break and was told they would so I brought my car in at noon and it was fixed as promised within an hour. I was able to have coffee and check my emails while I waited and went straight back to work. Thank you very much for a wonderful service!! More

First-class service Toyota of Greenwich does a great job servicing my Sienna. They communicate with me promptly and professionally, and all of their work is first rate. I Toyota of Greenwich does a great job servicing my Sienna. They communicate with me promptly and professionally, and all of their work is first rate. I couldn't be more pleased. More

Always happy with service and sales I think this is my sixth Toyota that I have bought or leased and I have never had a problem with service or sales. Servicing my car is convenient and I think this is my sixth Toyota that I have bought or leased and I have never had a problem with service or sales. Servicing my car is convenient and always done in the time they give me. (or less!) More

Highly Recommend Toyota Dealership I am so thrilled with my new Toyota Camry and the staff at Toyota of Greenwich /Cos Cob. My sales representative David Sullivan went above and beyond I am so thrilled with my new Toyota Camry and the staff at Toyota of Greenwich /Cos Cob. My sales representative David Sullivan went above and beyond my expectations made me comfortable while looking at the car explained everything thoroughly and he even pick me up from Stamford the next day so I can pick up the car. I highly recommend everyone looking for a Toyota to go to Toyota of Greenwich before going anywhere else in the tri-state area. More

Regular Service We've owned Toyota cars for many years and have used Toyota of Greenwich from the very beginning. The team is highly professional, responsive and fri We've owned Toyota cars for many years and have used Toyota of Greenwich from the very beginning. The team is highly professional, responsive and friendly. More

The service is excellent i Always bring the car for whatever needs to be done because I trust them and the service is excellent. If I need to loan a car, they always give me i Always bring the car for whatever needs to be done because I trust them and the service is excellent. If I need to loan a car, they always give me one. More

Great service They gave me detailed information about service and cost. Kept me informed at all times of any issues and delivered my car in time promised Very pr They gave me detailed information about service and cost. Kept me informed at all times of any issues and delivered my car in time promised Very professional staff and easy to deal with. Never had a problem with their work or service More

Professional Polite, quick, kept me informed of the progress. Professional staff, very good at showing the client they have a vested interest in how they are trea Polite, quick, kept me informed of the progress. Professional staff, very good at showing the client they have a vested interest in how they are treated. More

Very satisfied David Sullivan was referred to me by friends. He was extremely helpful in finding me the car I wanted. He listened to what I had to say and led me to David Sullivan was referred to me by friends. He was extremely helpful in finding me the car I wanted. He listened to what I had to say and led me to buy what I wanted. He didn't try to sell me something I did not want. He was very knowledgeable about the car and all the technology. It was truly a satisfying experience. Thank you Dave. More

Don’t talk down to your customers sir! All in all I’m only moderately with Toyota of Greenwich Service Dept. However, after having JUST purchased my Prius on Saturday and discovering 2 12v All in all I’m only moderately with Toyota of Greenwich Service Dept. However, after having JUST purchased my Prius on Saturday and discovering 2 12v outlets as not working, a non functional USB port AND a navigation system not working correctly, I was a little underwhelmed. When I brought it back to be checked out, I was basically told that I just didn’t know how to operate the system and needed to be “shown again”. Of course, I was pleased as punch when the techs had to replace the entire nav head!! When I picked up the car, rental transfer went smoothly, but I was again told that I was at fault and didn’t use a proper jack. I’m sorry, but if FOUR different jacks don’t work in EITHER outlet and THREE charging cables don’t work in the USB, the fault is NOT with the operator. I was at the dealer early enough to witness how cars are driven around the lot by the techs and I wouldn’t want a nice shiny car manhandled this way, any day of the week. I specifically walked around my car to check for any scratches. The way they stand on brakes is criminal. I saw one flying in and slamming on the brakes and then speeding back out narrowly missing scraping one of their own signs! When I jumped back into my vehicle, I saw the low battery light flashing on the dash and No Key Detected. I walked right back in and was told “Oh yeah, a new battery will cost you about $10”. I JUST bought the FOUR days ago!! WHY wasn’t this taken care of! And better yet, this tech pulled my vehicle out of the lot and prepared to hand it back to me WITH A PROBLEM!! In the end I received a complimentary battery. Good times. But the minor disappointments add up. Renting a vehicle was smooth as was returning it. Theresa was professional and friendly! Five stars for the rental counter!! More