Toyota of Greenwich
Cos Cob, CT
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Excellent care and service Julio was a pleasure to work with to get my car's service done quickly and completely. He was very attentive and kept me informed on work being done o Julio was a pleasure to work with to get my car's service done quickly and completely. He was very attentive and kept me informed on work being done on my car. More
regular service on 4Runner I had a positive experience with my last service appointment at Toyota of Greenwich. The staff was friendly and so far I have no issues with the work I had a positive experience with my last service appointment at Toyota of Greenwich. The staff was friendly and so far I have no issues with the work done on my 99 4Runner. I have been servicing this car at this dealership since I purchased it from a close relative in 2002. One note for the management to contemplate: you might consider monitoring the TV content in the waiting room. As you may know some of the network programming these days is quite politically charged and may offend some customers. More
Above and beyond An employee in the service department, Alisa, was incredibly kind to me today as she helped me with my tire rotation service. Thank you for going abo An employee in the service department, Alisa, was incredibly kind to me today as she helped me with my tire rotation service. Thank you for going above and beyond! More
Never tightened lug nuts after service..all we’re hand loose Service advisor process worked well...I got the car back yesterday and traveled 250 miles today to find one lug but missing and all others were loose. Service advisor process worked well...I got the car back yesterday and traveled 250 miles today to find one lug but missing and all others were loose...they put my family at significant risk! More
Excellent service . I was greeted pleasantly, my order was taken courteously and with care and my promised timing was precise. I was driven home and later my order wa . I was greeted pleasantly, my order was taken courteously and with care and my promised timing was precise. I was driven home and later my order was explained to me with care. I am happy to be a customer of this very friendly organization. More
Scheduled maintenance Great service - the rare problem is always resolved to my satisfaction. Toyota of Greenwich works hard at retaining customers. Comfortable waiting are Great service - the rare problem is always resolved to my satisfaction. Toyota of Greenwich works hard at retaining customers. Comfortable waiting area as well as a convenient drop off for keys if you can't wait until they open for business when dropping off your car for servicing More
Check Engine Light Julio Took excellent care of me and my truck. the Check engine light came on and they checked it and addressed in within an hour. Julio Took excellent care of me and my truck. the Check engine light came on and they checked it and addressed in within an hour. More
Excellent Very polite, kept me informed the entire time. Felt comfortable I knew exactly what was going on. Very helpful in giving me a car for the day. Very polite, kept me informed the entire time. Felt comfortable I knew exactly what was going on. Very helpful in giving me a car for the day. More
Excellent service It is easy to make appointments and the staff are friendly. They fix it right the first time. I look forward to purchasing my next car from their deal It is easy to make appointments and the staff are friendly. They fix it right the first time. I look forward to purchasing my next car from their dealership. More
Great experience Felt my car was well taken care of. All customer service people were very helpful. I was kept informed on the status of the service. Very accommod Felt my car was well taken care of. All customer service people were very helpful. I was kept informed on the status of the service. Very accommodating by providing a loaner car at the last minute. Overall a great experience. More