Toyota of Greenwich

Toyota of Greenwich Today I visited the service department at Toyota of Greenwich. My service rep, Julio Zallo is best in class. He goes out of way to ensure the utmost Today I visited the service department at Toyota of Greenwich. My service rep, Julio Zallo is best in class. He goes out of way to ensure the utmost in customer satisifaction. He clearly explains the work order in advance as well as once again after the work is completed. With Julio, I’m at ease knowing that the vehicle will get fixed in a timely manner (as fast as humanly possible) while the work will get done right the first time. The rates charged for services provided are more than fair too. Great experience all around with my service rep, Julio Zallo, and the entire team at Toyota of Greenwich. More

Friendly, professional and efficient From check in to pickup the service experience is among the best I have experienced. Julio Zallo explained the services that would be done and got a s From check in to pickup the service experience is among the best I have experienced. Julio Zallo explained the services that would be done and got a service tech to answer a question I had about the use of the infotainment system. The service tech came out and listed to my issue, went back and replicated it in the car and then showed me how to change the settings to what I wanted. Customer communication is not an afterthought at this dealership. More

Frame replacement, new front end and new shock absorbers Thank you Mr. Zallo and all of the mechanics which serviced my truck. Mr. Zallo and Toyota of Greenwich are top notch. My experience was short of amaz Thank you Mr. Zallo and all of the mechanics which serviced my truck. Mr. Zallo and Toyota of Greenwich are top notch. My experience was short of amazing. Thank you all especially Mr. Zallo. More

Service appt Alisa made sure that I got everything i needed, and made sure I could get in touch with her with any questions that i had. Alisa made sure that I got everything i needed, and made sure I could get in touch with her with any questions that i had. More

Great Service Center The service center is amazing. They always remind me when It’s time to bring my car in for a check up. And when I’m done they always make sure I unde The service center is amazing. They always remind me when It’s time to bring my car in for a check up. And when I’m done they always make sure I understand everything they did. More

This was the nicest and friendliest car dealership and serv From the moment that I walked into the dealership I was greeted with hellos handshakes and hugs everyone could not have been more attentive and kept m From the moment that I walked into the dealership I was greeted with hellos handshakes and hugs everyone could not have been more attentive and kept me up-to-date every few minutes of what was going on with the repairs for my car as well as ordering parts that we're going to take an hour to be delivered. Julio answered unexplained any questions I had and was on top of his game all morning with various customers and solving any problems or issues arrived with enthusiasm and a smile. While I was waiting enjoying coffee and donuts various other sales people would come by and say hello, catch up and make small talk and I was continuously greeted with big hellos and hugs. After my car was repaired I was walked outside and one of the technicians went over things with me to make sure that everything was repaired properly and functioning as it should. I I have never encountered a dealership service department that was so helpful friendly and thorough it is truly refreshing in this day and age to have such a personable business and incredible employees thank you all! More

Great service experience Everything handled in a professional manner... From check in to check out. Minor glitch with front hood latch. but all taken care of with no problems. Everything handled in a professional manner... From check in to check out. Minor glitch with front hood latch. but all taken care of with no problems. More

Regular service The Service coordinator was so nice, helpful, and informative. I couldn’t leave the car overnight because I use it for work and she understood that. The Service coordinator was so nice, helpful, and informative. I couldn’t leave the car overnight because I use it for work and she understood that. She was great at communicating my problem and resolved the issues in a timely fashion More

Great Service! The staff are friendly and really helpful. The service is excellent. I wouldn't go anywhere else to have my Toyota serviced. And if I wanted to buy a The staff are friendly and really helpful. The service is excellent. I wouldn't go anywhere else to have my Toyota serviced. And if I wanted to buy a new car? This is where I would definitely come. More

Personalized, efficient care I had a Sat am appt. with lots to do after. The car was ready an hour early. There was an issue with my Bluetooth and they brought me to the back to w I had a Sat am appt. with lots to do after. The car was ready an hour early. There was an issue with my Bluetooth and they brought me to the back to work with the technician and my phone so they could be sure it was done to my satisfaction. I also have a dent and need body work, which they don’t do there. They took pics and sent them to the body shop, who will email me a quote. They also agreed to get me a loaner when I book the repair! This saved me numerous steps! Julio was very personable and accommodating. My warantee is running out, so Julio booked my next visit a bit early to be sure I’m still covered. Thank you Greenwich Toyota! This is why I’m driving my third car from you. More