Toyota of Greenwich

Service is very reliable and the staff is great. Jay is the one of the most trustworthy, honest and down to earth individuals we have met. Toyota is fortunate to have him. We completely trust Jay and Jay is the one of the most trustworthy, honest and down to earth individuals we have met. Toyota is fortunate to have him. We completely trust Jay and the guidance he provides. It is a pleasure working with him. More

Excellent trustworthy service! I've had my 2005 Toyota Corolla serviced here for years..... The staff is friendly and trustworthy. I especially like dealing with Jay, he is honest a I've had my 2005 Toyota Corolla serviced here for years..... The staff is friendly and trustworthy. I especially like dealing with Jay, he is honest and knowledgeable, plus answers all questions that you might have regarding your service. Plus the customer waiting area is nice.... wifi, water, tea, coffee, TV and donuts! More

Cleaned up a messy situation Our Rav4's air conditioning blower suddenly shuddered and stopped while running errands on a Friday afternoon. Stopped by the dealer to check it out a Our Rav4's air conditioning blower suddenly shuddered and stopped while running errands on a Friday afternoon. Stopped by the dealer to check it out and was met with the usual promptness and courtesy that is the standard for this dealer. Explained the symptoms to Julio Zallo and since it didn't fit into a "normal" category he didn't think I should drive the car. We were provided a loaner and went home. Julio called and said they were keeping the car overnight and he would call Saturday morning with initial diagnostics. He followed up first thing Saturday saying that mice had set up a nest in the fan blower/cabin filter and had met their demise by being at the wrong place at the wrong time! They dismantled the blower, cleaned the carnage, replaced the filter and disinfected the system. He also took a photo of the blower cage and the carnage within; which now resides in my wife's rogues gallery of photos. Julio and the service manager also suggested ways to keep the mice out in the future. An unfortunate, unexpected event dealt with quickly, professionally and with good humor. This dealer's service department is definitely a keeper! More

It was excellent; done in record time Staff is friendly and efficient. Staff knows its job very well. The atmosphere is customer friendly. I recently took my RAV4 in for servicing- w Staff is friendly and efficient. Staff knows its job very well. The atmosphere is customer friendly. I recently took my RAV4 in for servicing- was promptly met outside - checked me in - took my car - went inside & met with Julio - one of the service ad... Dave Sullivan is great and very warm and welcoming.. More

Great quick service Jay and team are always professional and kind. Service is quick and thorough. Always readily available to pick me up and drop me off at work or to get Jay and team are always professional and kind. Service is quick and thorough. Always readily available to pick me up and drop me off at work or to get my car too! More

Excellent Service I recently took my RAV4 in for servicing- was promptly met outside - checked me in - took my car - went inside & met with Julio - one of the service I recently took my RAV4 in for servicing- was promptly met outside - checked me in - took my car - went inside & met with Julio - one of the service advisors. We went over the service options. He was knowledgeable & made good recommendations. I was kept up to date on the service time & findings. I was very impressed with the service & would highly recommend Toyota if Greenwich for service & sales. More

Service review Although wait for car to be serviced was longer than anticipated very pleased that all of the needs were taken care of. Giulio listened to all of the Although wait for car to be serviced was longer than anticipated very pleased that all of the needs were taken care of. Giulio listened to all of the things needed prior to car being serviced. Very happy with today’s service More

10,000 mile service My service coordinator was very courteous and accommodating. I was provided with answers to my questions. She also organized service mechanic to expl My service coordinator was very courteous and accommodating. I was provided with answers to my questions. She also organized service mechanic to explain a feature of my car that I was not sure of. A carwash next-door made the experience more rewarding. More

Quick and efficient The work was done quickly and efficient they kept me updated would recommend anyone to there coffee and water was on point nice air conditioner The work was done quickly and efficient they kept me updated would recommend anyone to there coffee and water was on point nice air conditioner More

Professional In a highly competitive high end market, any local dealer has no choice to pull out all the stops. Alisa did so for me today. This dealership is among In a highly competitive high end market, any local dealer has no choice to pull out all the stops. Alisa did so for me today. This dealership is among the finest in the entire region with decades of experience and servicing our family for well over 30 years. And it is my hope to continue to do so as long as I own a Toyota. They are fairly priced, albeit not cheap, yet don't try to gauge or up sell in service unless there is a valid reason. And that's the sign of long term vision rather than short term. More