Toyota of Greenwich

Service I was met at the door by my service advisor. He explained everything to me. He went out of his way to make everything go well. I have been a customer I was met at the door by my service advisor. He explained everything to me. He went out of his way to make everything go well. I have been a customer on & off for 30 years, he by far was the best service advisor. More

30K Service Quick and efficient and make all details clear before doing the job and brief you post the job complete. Jay was very helpful pointing me to a VIN Quick and efficient and make all details clear before doing the job and brief you post the job complete. Jay was very helpful pointing me to a VIN issue with the original dealer I purchased the car from. Very resourceful guy! More

Friendly, efficient, comfortable It was our first time at this specific dealership for service and we will return going forward. The staff was very friendly, courteous and clear when It was our first time at this specific dealership for service and we will return going forward. The staff was very friendly, courteous and clear when explaining the service required. Very calm environment to wait in as well More

Great service , great staff. All the staff, from the person who takes car in lot, to service rep to cashier were all very attentive, friendly and efficient in their service. When All the staff, from the person who takes car in lot, to service rep to cashier were all very attentive, friendly and efficient in their service. When I initially purchased 7 months ago the sales staff was equally impressive. Would highly reccomend them. More

Excellent Services We have been getting our cars serviced by Toyota of Greenwich for 10+ years and our experience has been consistently good year after year. The dealers We have been getting our cars serviced by Toyota of Greenwich for 10+ years and our experience has been consistently good year after year. The dealership is very well organized and the associates make the overall service experience pleasant. Specifically, our service manager Jay O’Connel has been great to work with. Jay has a strong customer orientation and has always been very professional, responsive to our needs and very accommodating to any special requests. Bottom-line, we would have no hesitation in recommending this dealership. More

Quick, good work, and reasonably priced I had an all-around great service experience with Alisa today. Dropping off my car was a breeze with friendly and efficient staff getting me to the w I had an all-around great service experience with Alisa today. Dropping off my car was a breeze with friendly and efficient staff getting me to the waiting area in no-time, where I got some work done thanks to free Wifi and coffee. The service was completed faster than expected and came in at 10% _under_ the projected cost. Check-out only took a minute or two, and off I went back to work. Thanks - I'm a happy camper! More

Always great service! I’ve been using this Toyota dealership for at least 15 years and I am always impressed with the sales and service departments. I’ve purchased or lease I’ve been using this Toyota dealership for at least 15 years and I am always impressed with the sales and service departments. I’ve purchased or leased at least 5 Vehicles at this dealership and every transaction has been smooth, professional, and friendly. More

Reliable and Trustworthy Over the last 15+ years, we purchased several vehicles from Toyota of Greenwich and we also use the Service Department for all maintenance and repairs Over the last 15+ years, we purchased several vehicles from Toyota of Greenwich and we also use the Service Department for all maintenance and repairs. Throughout all these years, our trusted go-to service and repair expert has been Jay O'Connell. It's been a pleasure to deal with Jay. He is easy to talk to, extremely knowledgeable, quick and efficient, and always takes care of everything. Thank You! More

General service and check up before a road trip. I have been going to this dealership since my arrival in Greenwich 33 years ago. The service advisors have always been helpful. Jay O'Connell, my cu I have been going to this dealership since my arrival in Greenwich 33 years ago. The service advisors have always been helpful. Jay O'Connell, my current service advisor has always been very helpful and personable. The maintenance/repair crew have kept my current Prius in tiptop shape for almost 200,000 miles! That says it all! More

Great service Alisa was extremely helpful, and the service department is top-notch. I have never had an issue in 15 years plus on any of my vehicles.. Thank you. Alisa was extremely helpful, and the service department is top-notch. I have never had an issue in 15 years plus on any of my vehicles.. Thank you. More