Toyota of Greenwich

Excellent Service! I appreciate the honesty of this Toyota dealership! I brought my car for a general check up for a long trip and I was surprised that all was good. G I appreciate the honesty of this Toyota dealership! I brought my car for a general check up for a long trip and I was surprised that all was good. Generally you expect them to sell you something, which is what normally happens when you take your car to any mechanic. I appreciate leaving with confidence and without a big bill. Thank you! More

Satisfied Customer Very pleased with the service at Cos Cob Toyota...Friendly staff and very efficient...We have purchased 4 cars from them and have always been very sat Very pleased with the service at Cos Cob Toyota...Friendly staff and very efficient...We have purchased 4 cars from them and have always been very satisfied. More

Same Day Service despite no Appointment ! Toyota Greenwich was kind enough toncomplete the tire replacement on my Prius despite my not having an appointment and just dropping off the car and a Toyota Greenwich was kind enough toncomplete the tire replacement on my Prius despite my not having an appointment and just dropping off the car and asking them to do it. Really nice. And Jay in Service was easy to work with and kept me informed. More

Great service Kind people Today I took my Highlander in to get a new key programmed and a light scratch to be buffed out. All whom I was in contact with greeted my wife, child, Today I took my Highlander in to get a new key programmed and a light scratch to be buffed out. All whom I was in contact with greeted my wife, child, and me with a smile and where not in a rush to push us out the door. Out of dealing with many other service reps or techs , Toyota of Greenwich is by far the best . They are friendly, knowledgeable, and treat you like family. I recommend this place to anyone in the area . More

oil change and inspection Have always been pleased with servicing my car here. Have been coming here for many years and I always ask to have Jay as my service advisor. He's v Have always been pleased with servicing my car here. Have been coming here for many years and I always ask to have Jay as my service advisor. He's very good at explaining what needs to be done. I like dealing with him. More

Impressive I arrived before opening hours, as I had to get to my landscape crew early. I was prepared to wait, but was checked in right away. I had 2 progres I arrived before opening hours, as I had to get to my landscape crew early. I was prepared to wait, but was checked in right away. I had 2 progress reports during the hour, and was out the door on time with a full explanation of work done, and future needs. Impressive! More

Service is reliable and the staff is great, especially Jay. We really trust Jay to be honest in informing us what needs repair immediately vs. what can be deferred. He is reliable and trustworthy. always a plea We really trust Jay to be honest in informing us what needs repair immediately vs. what can be deferred. He is reliable and trustworthy. always a pleasure to work with. More

Long wait Jay was very nice and efficient. I understand that service maintenances can take a while. However, when I arrived for my 9:15 appointment there were Jay was very nice and efficient. I understand that service maintenances can take a while. However, when I arrived for my 9:15 appointment there were approx. 6 cars simultaneously arriving. I'm sure it was a combination of tardiness, early arrivers, and overbooking. However, it resulted in me waiting 2 hours for a routine check up that has taken maximum of 45 minutes at other dealerships. Last week it took an hour and a half for our other car to be serviced, so perhaps it's a symptom of this location. The waiting room is comfortable enough, but the TV, moderately loudly playing the Today Show, was driving me a bit bonkers. Though of course, I could have left to go home and come back when the car was done. That is what I will be doing in future. More

FJ Cruiser service Keeping my 2008 FJ Cruiser running smoothly and happy Toyota of Greenwich always cares about my vehicle and me as a customer. They are professional, p Keeping my 2008 FJ Cruiser running smoothly and happy Toyota of Greenwich always cares about my vehicle and me as a customer. They are professional, polite and always keep the FJ operating like new! Thank you very much More

Excellent Today, when my Prius was in for its regularly scheduled service, Jay was particularly helpful. There had been a miscommunication....which was entirely Today, when my Prius was in for its regularly scheduled service, Jay was particularly helpful. There had been a miscommunication....which was entirely my fault....about when the car would be ready. Jay helped out and got the car ready as soon as possible. It was great customer service. More