Toyota of Greenwich

Excellent service as always! We have been coming to this garage since we bought the vehicle in 2005. Everyone is always polite and helpful. Always keep you updated with what is go We have been coming to this garage since we bought the vehicle in 2005. Everyone is always polite and helpful. Always keep you updated with what is going on with the vehicle. More

Good service at David pagano was courteous and professional. He helped me out very quickly. I have only known him for a couple of weeks. He is very patient and willin David pagano was courteous and professional. He helped me out very quickly. I have only known him for a couple of weeks. He is very patient and willing to listen to my concerns. More

Went above and beyond Put my cell phone in the center console cup holder. the one with the flip lid. the lid closed. Cell phone wedges in - Late Friday night, panic Went t Put my cell phone in the center console cup holder. the one with the flip lid. the lid closed. Cell phone wedges in - Late Friday night, panic Went to the dealer at 8:45 a.m. not knowing the opened earlier, They were totally backed up as two technicians had called in sick. First response was, can't help. I explained. "OK, iif you leave it here we will try to look at it. I said thanks and signed in. Service manager noticed me and asked what was going on. He was told and tried to get the phone out. No such luck. "We will try, but please leave it and we don't know if we can get to it. What to do except say thanks and face the dread of no cell phone all weekend. Called my wife to come pick me up. About 20 mins later the car comes from around the back of the building. Service manager had taken it upon himself to try again. AND, he got it out!! "how much do I owe you?" "no charge." Can't beat that.any way any how. Rich B More

The Best Jay OConnnel in the Toyota of Greenwich service department is fantastic. He is always helpful, accommodating and explains my Land Cruiser services nee Jay OConnnel in the Toyota of Greenwich service department is fantastic. He is always helpful, accommodating and explains my Land Cruiser services needs in a under stable language. He always returns my call immediately ad exemplifies the definition of customer service. Toyota is fortunate to have him. More

The best dealership we have EVER been to! We are still in amazement, almost a month later, at the incredible experience we had at Greenwich Toyota. We were returning a rental car to the dealer We are still in amazement, almost a month later, at the incredible experience we had at Greenwich Toyota. We were returning a rental car to the dealership and Jeff in Sales just saw us outside and offered assistance. He somehow knew to ask if we were in the market for a new car, and we were, but 4 bad dealerships later (including another Toyota one), we were still without a new car. Jeff worked with us and with Bob, the Manager and they not only got us the car we wanted but an amazing deal!!! Bob and Jeff so much time, care and effort to help our family and we will never go to another dealership again. Toyota Greenwich is the best!!!! More

Julio went above and beyond! As soon as I entered the dealership I was directed to Julio's office and he explained the process and got information he need from me about my car and As soon as I entered the dealership I was directed to Julio's office and he explained the process and got information he need from me about my car and issues I was having. The wait was about an hour (as I was advised at the outset) and the waiting room comfortable with coffee/water/wifi. Car looks and feels like new post maintenance visit. More

Jay saves the day! We have had 5 Toyota cars/trucks serviced here. Jay has been the most professional and knowledgeable employee that we have dealt with in Service. Car We have had 5 Toyota cars/trucks serviced here. Jay has been the most professional and knowledgeable employee that we have dealt with in Service. Car problems can be unnerving but we always get a patient explanation so that we can understand the issues. The latest car issue was going to cause huge problems for me if I did not get the car into Toyota ASAP. Fortunately, Jay was able to accommodate the car ASAP and got the job done... It mad my life a whole lot easier. More

Jay is the best I go to Toyota of Greenwich because Jay always takes such good care of us. He is patient, considerate and realistic regarding issues around our 2005 L I go to Toyota of Greenwich because Jay always takes such good care of us. He is patient, considerate and realistic regarding issues around our 2005 Landcruiser. Our only issue is that we paid $800 last summer to get the air conditioning fixed and it never worked. We just paid to fix it again so hopefully it will work this time but we would love a refund for last time. More

Great experience! For 11 years, Jay OConnell has been amazing! Highly recommend him and his team and I will always go back to him! Thanks Jay for everything, you are tr For 11 years, Jay OConnell has been amazing! Highly recommend him and his team and I will always go back to him! Thanks Jay for everything, you are truly the best!!! More

Schedule maintenance First service with my new car. The service was very quick, straightforward service. Service rep explained everything to me. I was Very Satisfied with First service with my new car. The service was very quick, straightforward service. Service rep explained everything to me. I was Very Satisfied with the service. More