Toyota of Greenwich

Unusual problem analyzed and solved I had problems with the driver's seat in my 4 year old Avalon. Jay and others looked at the issue, agreed something was wrong, ordered the parts, sche I had problems with the driver's seat in my 4 year old Avalon. Jay and others looked at the issue, agreed something was wrong, ordered the parts, scheduled my appointment and did the work. A bonus was that it was a repair covered by my extended warranty purchased 4 years ago. I had not thought that would be the case, but as I left my bill was $0.. I had a great loaner for the day. A pretty seamless repair. Bob More

Flat tire I was visiting from out of town and had a flat tire. They took me right away and fixed my tire. Excellent experience. very friendly and accommodating. I was visiting from out of town and had a flat tire. They took me right away and fixed my tire. Excellent experience. very friendly and accommodating. More

excellent customer service I have been a customer with Toyota of Greenwich for over 40 years!! Always great customer service , Julio was my contact person in customer service I have been a customer with Toyota of Greenwich for over 40 years!! Always great customer service , Julio was my contact person in customer service today, very professional and very nice he told me my vehicle would be ready in 90 minutes and it was! Thank you Julio for making it a pleasant experience today! More

Excellent service department Just recently purchased my first Toyota. Was really hoping that my first service experience would be as great as the purchase experience, and they di Just recently purchased my first Toyota. Was really hoping that my first service experience would be as great as the purchase experience, and they did not disappoint. I was handled efficiently and courteously. My car was ready when they said it would be, and I was given a detailed report on what was done. The waiting area was also well appointed and comfortable. So happy to be at this dealership. I hope all my future service appointments go as smoothly. Thank you, Toyota of Greenwich. More

Changing I have been servicing my truck in Mamaroneck for 5 years. Did not know about Cos Cob. Was very happy with the service done within one day for a dead b I have been servicing my truck in Mamaroneck for 5 years. Did not know about Cos Cob. Was very happy with the service done within one day for a dead battery and 70,000 miles service. Will be coming back. More

Great Service Always professional, friendly and fast. Jay makes sure I schedule regular service dates to maximize use of my warranty. Always straightforward about t Always professional, friendly and fast. Jay makes sure I schedule regular service dates to maximize use of my warranty. Always straightforward about time service will take, which I greatly appreciate. More

Service was quick and friendly Service was quick, far under their estimated time (45 mins vs 1.5 hours). Everyone was very friendly, curtious and professional. Jay was helpful and Service was quick, far under their estimated time (45 mins vs 1.5 hours). Everyone was very friendly, curtious and professional. Jay was helpful and explained clearly everything that was done and scheduled my next appointed More

Toyota Service is Always Great! Very Very Friendly & Courteous Service! They explained to me what they were going to do & for how long, and they asked if i needed a ride somewhere wh Very Very Friendly & Courteous Service! They explained to me what they were going to do & for how long, and they asked if i needed a ride somewhere while my Camry got serviced. Plus, at the end of the service, they explained what was done & when my next service is going to be & they were going to do a follow up call before my next service, which i think is great reminder. They are NOT pushy or arrogant like some other dealers. All in all, a Great Experience! Plus, they are just in mt neighborhood! Their prices & leases on Toyota cars has dropped somewhat, which is a Good thing considering the quality of Toyota cars are spot on. More

Excellent service As usual I was greeted promptly at the drop off area and quickly checked in. Spoke with the service writer and was asked about any concerns that I had As usual I was greeted promptly at the drop off area and quickly checked in. Spoke with the service writer and was asked about any concerns that I had with my 4Runner. Went into the lounge had a coffee and was called about 50 minutes later. the 4Runner was serviced tires rotated and the oil changed. Doesn't get better than that. More

Fine Service Dept. David Pagano was very courteous throughout my visit. He explained in detail the problem in my car's system and recommended the solution. Thank David Pagano was very courteous throughout my visit. He explained in detail the problem in my car's system and recommended the solution. Thank you. More