
Toyota of Greenwich
Cos Cob, CT
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Tremendously helpful jullio was a tremendous help leading me to understand a mechanical issue (and parts) as well as getting coverage under warranty. Trusted him immensel jullio was a tremendous help leading me to understand a mechanical issue (and parts) as well as getting coverage under warranty. Trusted him immensely. thanks! More
Electric window malfunctioning The customer service call center is always courteous and prompt in setting up appointment. Jay Oconnell is quick to get your car into service and back The customer service call center is always courteous and prompt in setting up appointment. Jay Oconnell is quick to get your car into service and back to you. He explains the problem and solution clearly and treats you fairly. He is always my first choice of service coordinator. More
Good service Had a great experience with Jay in service..car was done fast, he kept me updated and gave great advice. Very happy with Jay in service . Had a great experience with Jay in service..car was done fast, he kept me updated and gave great advice. Very happy with Jay in service . More
Efficient, plesant I got in and out in record time. The service agent was attentive, friendly, quick, and detail oriented and made good recommendations. A pleasure to I got in and out in record time. The service agent was attentive, friendly, quick, and detail oriented and made good recommendations. A pleasure to work with! More
Service is top-notch Been here two times for service, and it's been flawless, quick and easy. I waited while the car was serviced and it was done in no time. Highly reco Been here two times for service, and it's been flawless, quick and easy. I waited while the car was serviced and it was done in no time. Highly recommend! More
Battery problem Toyota of Greenwich is top notch. I had a battery problem that they remedied for me in a timely and extremely courteous and respectful manner. They ga Toyota of Greenwich is top notch. I had a battery problem that they remedied for me in a timely and extremely courteous and respectful manner. They gave me a rental car that they didn’t charge me for while they took care of the problem. They even waived the $125 diagnostic fee. I always count on and complete trust this dealership. More
Very good. As always your service department is very friendly and knowledgeable, usually finishing the work within a fairly short period of time. This time under As always your service department is very friendly and knowledgeable, usually finishing the work within a fairly short period of time. This time under 1 hour. More
Tire repair All I needed was a tire repaired, but Julio went out of his way to make sure everything went smoothly. He kept me informed about progress and cost, an All I needed was a tire repaired, but Julio went out of his way to make sure everything went smoothly. He kept me informed about progress and cost, and the whole transaction was easy. Thank you. More
Fast and courteous service I came for service a day before scheduled, but Jay fit me in. I waited in the lounge with a cup of coffee no more than one hour. It was a pleasure and I came for service a day before scheduled, but Jay fit me in. I waited in the lounge with a cup of coffee no more than one hour. It was a pleasure and freed me up tomorrow to go to the gym instead of having my car done. Thanks Jay and thanks Toyota. More
Always Efficient Jay is very knowledgeable and explains issues/problems well and he keeps you informed as to how much longer your appointment should take. I also like Jay is very knowledgeable and explains issues/problems well and he keeps you informed as to how much longer your appointment should take. I also like that if you sales rep should walk by, they'll come in and see how things are going with you vehicle/s. More