Toyota of Greenwich
Cos Cob, CT
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Responsive service The Greenwich team did a very good job and listening to my concerns about my car and making the appropriate fixes in a reasonable time and a reasonabl The Greenwich team did a very good job and listening to my concerns about my car and making the appropriate fixes in a reasonable time and a reasonable price. The issue appears to have been resolved. Very good experience. More
20K service appointment service appt was fine and perfectly reasonable. the dealer could benefit from some modest technology upgrades like iPad check in.. like Ford dealer i service appt was fine and perfectly reasonable. the dealer could benefit from some modest technology upgrades like iPad check in.. like Ford dealer in Stamford CT More
Overall good Find Jay to be exceptional. Always goes the extra mile to make sure problems are solved. Knows all of my vehicles issues and listen to me regarding wh Find Jay to be exceptional. Always goes the extra mile to make sure problems are solved. Knows all of my vehicles issues and listen to me regarding what was happening and was solved. More
Great Service I found the staff very friendly. The mechanic answered all my questions and was in no rush or eager to push on to someone else. I found the staff very friendly. The mechanic answered all my questions and was in no rush or eager to push on to someone else. More
Explanation of Services It was helpful that they explained the service that was being done to your vehicle. Also, explained the type of warranty that you had on your car to h It was helpful that they explained the service that was being done to your vehicle. Also, explained the type of warranty that you had on your car to help prepare for any future cost. Overall, I was happy with Guilio and the time he took to speak with me. More
service maintenance We as a family have purchased several automobiles from Toyota of Greenwich. I have always brought my Camry's back to Toyota after my warranty expired We as a family have purchased several automobiles from Toyota of Greenwich. I have always brought my Camry's back to Toyota after my warranty expired for routine maintenance. I find that maintenance has always kept my Camry in good working order. Toyota of Greenwich has always treated me with great care. Thank You, Jay for always taking care of me, Sincerely, Sandi Gladstone More
Excellent Customer Experience Dave and Palma were professional and courteous at all times, and always finding a way to extend a personal touch into the buying experience. Hard to Dave and Palma were professional and courteous at all times, and always finding a way to extend a personal touch into the buying experience. Hard to do better than Toyota of Greenwich! More
Terrific The staff at Toyota of Greenwich are friendly and helpful. Everyone provides great customer service. You get a text reminder that you scheduled the The staff at Toyota of Greenwich are friendly and helpful. Everyone provides great customer service. You get a text reminder that you scheduled the service. More
Airbag changing Kindly reminding me the airbag recall through phone call and free for changing my airbag. Service guys are all friendly. It was an excellent experien Kindly reminding me the airbag recall through phone call and free for changing my airbag. Service guys are all friendly. It was an excellent experience. More
Purchased and service a new car here. I think these guys do a very good job. Like all car dealers, you have to negotiate when buying a new car. Connecticut allows dealers to charge exorbi I think these guys do a very good job. Like all car dealers, you have to negotiate when buying a new car. Connecticut allows dealers to charge exorbitant fees that get added to the price of the vehicle. You have to be willing to price the car at different dealers, but in the end these guys will cut you a very fair deal versus other dealers in the area, including New York dealers. Overall, I have been pleased with their service staff as well. I do a lot of my own maintenance on my car and from what I have seen everything they have done to my car has been first rate. More