Toyota of Greenwich
Cos Cob, CT
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smooth Today's experience for the scheduled service it's been quick and easy. Kiara has taken care of my case and she's been really kind and clear. Today's experience for the scheduled service it's been quick and easy. Kiara has taken care of my case and she's been really kind and clear. More
Service visit David was very welcoming and promised it would be ready by 2. It was. As always, very professional totally says it all. A real pleasure. David was very welcoming and promised it would be ready by 2. It was. As always, very professional totally says it all. A real pleasure. More
Great Service David mentioned that my very foggy headlights could be fixed -I didn't even know it was possible. What a difference! Service as always was done prompt David mentioned that my very foggy headlights could be fixed -I didn't even know it was possible. What a difference! Service as always was done promptly. The overall experience was pleasant. More
car damaged - needed fixing Jay was extremely helpful and explained the process to me carefully. Took the pictures himself to speed up the process. When it was time to turn Jay was extremely helpful and explained the process to me carefully. Took the pictures himself to speed up the process. When it was time to turn in my leased car, Keith was polite, helpful and gave me excellent advice. More
Great service Always get great service and attention at Toyota Of Greenwich. Will continue to lease of buy from TOG. Still need to reduce monthly amount if to do a Always get great service and attention at Toyota Of Greenwich. Will continue to lease of buy from TOG. Still need to reduce monthly amount if to do another Camry lease. More
Giulio was fantastic!!! Accommodating, nice, informative - I truly get taken care of! Had a bad experience at Honda in the past - this was like night and da was fantastic!!! Accommodating, nice, informative - I truly get taken care of! Had a bad experience at Honda in the past - this was like night and day! No one likes to take in their car for service when there’s a problem - but giulio made it easy and I am very happy with the outcome!! More
4th free service since purchase Dec. 2016 I arrived exactly on time, had to wait a bit while the service person chatted up the fellow ahead of me, no big deal. Then a different service person I arrived exactly on time, had to wait a bit while the service person chatted up the fellow ahead of me, no big deal. Then a different service person arrived and he (Tory) was assigned to finish up the check-in of the fellow ahead of me. When he came to me he was very polite, apologized for making me wait, no problem for me. I asked him to show me where the windshield washer fluid was located in case I need to refill during the winter. He promptly opened the hood, showed me, and assured me that the service dept would be taking care of all fluids. I then waited over 1 1/2 hrs for my car. Had a cup of coffee. Cleared phone messages. Waited. Had to listen to a loud t-v the whole time while almost everyone was on their phone or i-pad or snoozing. I was looking for a remote. I could have asked, but didn't. I happen to prefer quiet while waiting so I can read, but that's just me. Service was explained and I left satisfied. More
Service So happy with the service they done on my rav4. Professional work. Service advisor was so knowledgeable, helpful and professional. All the staff are h So happy with the service they done on my rav4. Professional work. Service advisor was so knowledgeable, helpful and professional. All the staff are helpful. Clean service area. And the service was quick..highly recommended. More
1000 mile check of my Toyota Corolla Excellent service! Everyone was very helpful and friendly. I dropped the Corolla off last evening and it was ready by eleven this morning. It was f Excellent service! Everyone was very helpful and friendly. I dropped the Corolla off last evening and it was ready by eleven this morning. It was freshly washed when I picked it up. More
Very customer service oriented Excellent customer service, very knowledgable, professional and all questions answered, all my needs were considered and my car was ready before I eve Excellent customer service, very knowledgable, professional and all questions answered, all my needs were considered and my car was ready before I even expected!! A very positive experience. More