Toyota of Greenwich

Maintenance The employees were kind despite being busy. I have faith that the service quality was excellent since there is no way for me to know the difference pr The employees were kind despite being busy. I have faith that the service quality was excellent since there is no way for me to know the difference prior to my tire being rotated or any misuse of the parts. However, the wait time could be improved. I waited an hour and fifteen for a thirty minute tire rotation service. More

Thank you Very good service and positive experience all around over the past ten years. We have leased about seven or eight vehicles and are very happy Very good service and positive experience all around over the past ten years. We have leased about seven or eight vehicles and are very happy More

ALWAYS Efficient and Friendly Customer Service I bought my Toyota from the Toyota of Greenwich dealership in 2016. And, I decided that I would bring my car here for servicing. This was the second I bought my Toyota from the Toyota of Greenwich dealership in 2016. And, I decided that I would bring my car here for servicing. This was the second best decision that I've made regarding my car. The first was the decision to purchase my vehicle from this location! Be it sales or service, I have been happy with my experience! From my service registration/intake with Torry to my service consult with Alisa, I felt like I was visiting family! They take good care of my vehicle. Alisa informed me of every aspect of what I needed. The result of my service visit: I will need new tires soon! Alisa even provided suggested tire brands that are compatible with my vehicle. And, Karla pleasantly scheduled my next appointment. Then, she brought the "Sweepstakes Promotion" process to my attention! Alisa patiently waited for me to get that information. She reviewed my service results; answered my questions; and, thanked me for bringing my business there! Everyone mentioned in this review provided efficient and friendly customer service! THIS is how it should be done! They represent the Toyota brand well!! Kudos!! More

Once again efficient and pleasant service Went in for one of the complementary maintenance checks on the Prius C I purchased about a year ago. As expected all good with the vehicle. But just Went in for one of the complementary maintenance checks on the Prius C I purchased about a year ago. As expected all good with the vehicle. But just as good as the healthy report, was the excellent service I once again experienced at this dealership! More

Great service from Alicia Your representative Alicia was very nice, professional and helpful in making my appointment as well as checking me in on the day of my appointment. Sh Your representative Alicia was very nice, professional and helpful in making my appointment as well as checking me in on the day of my appointment. She was very friendly and made the process easy. More

Toyota Service Karla was very friendly and very helpful! She explained the needed repairs and the associated costs very thoroughly! I will certainly return to Toyo Karla was very friendly and very helpful! She explained the needed repairs and the associated costs very thoroughly! I will certainly return to Toyota of Greenwich! More

Service The experience I had with the service department was great. I was checked in promptly and the the car was ready at the requested time. Jay in the serv The experience I had with the service department was great. I was checked in promptly and the the car was ready at the requested time. Jay in the service department was very helpful in explaining my service plan. More

Excellent maintenance appointment Experience of today’s scheduled maintenance visit was great -efficient, complete, responsive to scheduling requirements and friendly staff particularl Experience of today’s scheduled maintenance visit was great -efficient, complete, responsive to scheduling requirements and friendly staff particularly Jay OConnell. Waiting room is always clean with appreciated amenities. More

2nd Service The Service Department was very welcoming & they talked about what needs to be done. They took their time explaining everything & made sure I didn't h The Service Department was very welcoming & they talked about what needs to be done. They took their time explaining everything & made sure I didn't have to wait long for my car. More

Quick + Friendly The staff are very friendly and got my oil changed in about an hour. Quick and painless experience, very close by, would recommend for service. The staff are very friendly and got my oil changed in about an hour. Quick and painless experience, very close by, would recommend for service. More