Toyota of Greenwich
Cos Cob, CT
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Trustworthy service at a Toyota dealership I really trust the Greenwich Toyota dealership service department to do good work and to only suggest doing what is really needed. They are low press I really trust the Greenwich Toyota dealership service department to do good work and to only suggest doing what is really needed. They are low pressure and professional. Extremely efficient too. They offered a loaner today and had it ready to go when I arrived. My service advisory Jay is easy to talk to and when I have a picky request, he makes sure that it is communicated to the technicians. Great place! More
Alisa was very excellent Alisa my service advisor was excellent. She explained everything and got my car ready in a timely manner. She took the time to call me twice with upd Alisa my service advisor was excellent. She explained everything and got my car ready in a timely manner. She took the time to call me twice with updates on my service. When I picked up the car she went over everything and explained my next service and what that would entail. More
Super-efficient service on my Highlander Toyota of Greenwich Service department is terrific. Friendly, helpful staff. I was 20 minutes late for my appointment but they were very understanding Toyota of Greenwich Service department is terrific. Friendly, helpful staff. I was 20 minutes late for my appointment but they were very understanding and still had me in and out in a reasonable amount of time. I waited for my car at the local Starbucks and I received a text message for updates and a phone call when the car was ready an hour and a half later. Easy and painless. More
Reliable Friendly Service Every Time RFSET - Reliable Friendly Service Every Time! I drive from the Bronx back to where I bought the car (used) every six months to get this great service. RFSET - Reliable Friendly Service Every Time! I drive from the Bronx back to where I bought the car (used) every six months to get this great service. More
Amazing Everyone was so friendly! I came In before they were open and they allowed me to walk in a few minutes before! I love Toyota of Greenwich ! Everyone was so friendly! I came In before they were open and they allowed me to walk in a few minutes before! I love Toyota of Greenwich ! More
Honest, Courteous, and Quick. I bought my 4Runner from them in March of last year and so appreciated the honesty and fairness of their sales team. This was the 8th Toyota in my fam I bought my 4Runner from them in March of last year and so appreciated the honesty and fairness of their sales team. This was the 8th Toyota in my family and by that I had interactions with other area dealers and came back to Toyota of Greenwhich. I live in Norwalk a few towns away and work in Darien a couple of towns away and to this point I have been able to make my service appointment and have been able to wait for it using my time at lunch. These guys are great, the intake is quick and before you know it they are telling you your vehicle is ready. Oh and they have great WiFi so if you need to work while you wait you can. More
Timely, nowlegable and very pleasant and easy to work with. A very pleasant experience. I called this morning for a routine mileage service. Karla took my call, was very easy to work with and competent in her A very pleasant experience. I called this morning for a routine mileage service. Karla took my call, was very easy to work with and competent in her scheduling. She was able to Schedule my appointment for the same day. Karla deserves a company car. Alisa was the service advisor. Alisa explained everything in detail, checked all the work that was to be performed and assisted me in every step till I was out the door. It doesn't get any better. More
Waiting for the part was the problem Individuals at the dealership were attentive, responsive and a pleasure to work with. Problem was with the warehouse waiting for a radio to be shipped Individuals at the dealership were attentive, responsive and a pleasure to work with. Problem was with the warehouse waiting for a radio to be shipped to be installed in my car. Warehouse indicated to the dealership radio would be delivered in 10 days to 2 weeks . Came back closer to 3 weeks which created a real problem for me as my son needed the car up at school during the weekend but part arrived on Monday. Dealership installed ASAP which was great but unfortunately was too late given car needed to be up north on Saturday. In summary service dept service was solid. Problem was with mother Toyota.waiting for the part to be delivered which took a long long time More
quality work We have always had quality work done on our Toyota vehicles. Our cars have always been serviced with Toyota, resulting in our vehicles running smooth We have always had quality work done on our Toyota vehicles. Our cars have always been serviced with Toyota, resulting in our vehicles running smoothly and for a very long time. All this thanks to the watchful eye of our Master service professional Jay O'Connell More
Great experience with the service department I had my car serviced, and the experience exceeded my expectations. David Pagano was very helpful and friendly. I was waiting for my car, and it was f I had my car serviced, and the experience exceeded my expectations. David Pagano was very helpful and friendly. I was waiting for my car, and it was finished much quicker than I anticipated. I would recommend Toyota of Greenwich to anyone looking to buy or lease a car. More