Toyota of Greenwich

Great people. Attentive customer service. Reasonable/fair prices on new car and the trade-in. Delivery as promised. Walk-through car as promise. Clean and timely delivery. No high pressure Reasonable/fair prices on new car and the trade-in. Delivery as promised. Walk-through car as promise. Clean and timely delivery. No high pressure sales pitch. More

My experience with Dave was excellent. It was as hassle free and friendly as I expected. Dave and the team was very knowledgeable and helpful through the whole process. Never was I pressured into somethi free and friendly as I expected. Dave and the team was very knowledgeable and helpful through the whole process. Never was I pressured into something I was uncomfortable with. More

I came to the dealership with my 15 year old Tacoma. for a Toyota sponsored rust inspection. I was a little surprised, when I was told it was not safe, but that Toyota would buy it back. Bill and Matt, in s a Toyota sponsored rust inspection. I was a little surprised, when I was told it was not safe, but that Toyota would buy it back. Bill and Matt, in service, were very helpfull. They said it could take about 2 weeks for paperwork etc. So in need of a new truck, I went to the showroom, and met Doug. we talked a while, and made a deal. He found the truck that I wanted, and I was driving it home in 1 week. The new truck is great, and everyone at Toyota of Greenwich was fantastic. Happily yours, Scott Grant More

Best auto buying experience I ever had, and I have had many! Felt at home in dealership! Every thing went smoothly, test drive, negotiations, trade in and pick up of new/used car. Everything was e many! Felt at home in dealership! Every thing went smoothly, test drive, negotiations, trade in and pick up of new/used car. Everything was explained completely. Introduction to service manager was a nice touch. Thanks guys. More

Whole experience was painless. Got the car, test drove it, and was flexible on the price. Everyone was very friendly and not too pushy. Happy with the service. The only con was that when negotiating, I wa it, and was flexible on the price. Everyone was very friendly and not too pushy. Happy with the service. The only con was that when negotiating, I was looking for something to help with the cost, and was told nothing else can be done, and then was sent to financing and was introduced to the service contract and how much that would cost. I was hoping that could've been included or at least introduced prior to purchasing the car. Otherwise, all's good - would recommend to others. More

It was such a pleasure dealing with David Sullivan at Toyota Greenwich. He took the time to discuss all of the features of the new car and the new lease. We never felt rushed. We found him to be very p Toyota Greenwich. He took the time to discuss all of the features of the new car and the new lease. We never felt rushed. We found him to be very personable and friendly and a pleasure to deal with as was everyone we met at Greenwich Toyota. He even went so far as to program the cell phone in the car and show us how to use it. It was very much appreciated. More

Looking to replace a 12-year-old minivan, I began the lengthy process to find a crossover, SUV or station wagon, including researching reviews of all models, while concurrently seeking special sale incen lengthy process to find a crossover, SUV or station wagon, including researching reviews of all models, while concurrently seeking special sale incentives from local dealers. Once the choice was narrowed down to three models from two different automakers, I took test drives at six different area dealers, three each by automaker, before choosing a Toyota. During the test drives, Toyota of Greenwich was the only one in which I met a salesperson immediately upon entering the showroom rather than having to wait, provided the appropriate brochures after the test drive, and/or did not employ any pressure sales tactics, like meeting with the sales manager to offer a "deal I couldn't refuse." Although the test driving experience was very positive, it wasn't the reason I purchased the car from Toyota of Greenwich. It's all the money, as I initially chose them because they offered the best price package when compared with the offers from the two other Toyota dealers where I took test drives, as well as few I contacted by phone once I had model, options package and exterior color chosen. However, once that decision was made, it turned out to be the best car buying process I've ever experienced since purchasing my first new car over 35 years ago. My salesperson, Len Cymerman, went to extraordianary efforts to secure the model I wanted with the option package I requested, as well as the exterior color I preferred. The positive experience continued during the financing phase that went almost flawlessly. There was no hidden agenda, compared with past experiences when dealers attempted to renogiate the monthly payments higher on the day the car arrived on the lot or added features on the automobile without prior knowledge that increased the price. Once the car was delivered, I received it almost immediately as Len hustled to get it prepped, and it came with a full tank of gas, as well as hands-on instructions on some of the features, like bluetooth. I left the showroom with a smile on my face, compared with most previous auto buying experiences when a last minute hitch always proved frustrating. Len followed up a few days later to check if I needed any additional assistance. I would highly recommend Toyota of Greenwich to anyone in the tri-state area who has decided on a Toyota model. More

Toyota of Greenwich has been extremly helpful in meeting the needs of our orgaization. The attention to detail and efforts to find the most cost effective deals has been just great. I always recommend T o the needs of our orgaization. The attention to detail and efforts to find the most cost effective deals has been just great. I always recommend T o G to anyone I know that is looking for a vehicle. The service part of Toyota of Greenwich has been just as good as the sales part. More

David was friendly and knowledgeable of the car and Asad was very professional which made our purchase experience very pleasurable. Hope the service department is as good. was very professional which made our purchase experience very pleasurable. Hope the service department is as good. More

The sales people were friendly and co-operative till I bought the car. I had an issue with the car next day and went to their service department. They kept the car for 3 days to fix a small issue. I was r bought the car. I had an issue with the car next day and went to their service department. They kept the car for 3 days to fix a small issue. I was really upset with the turn around time. On top of that I had to call up the service to get an update. To my surprise the guy who sold me the car did not even picked up my phone or tried to help me out. More