Toyota of Greenwich

I knew what I wanted and I had very specific uses in mind for the vehicle I was buying, it was a good experience because Mr Cymerman made it so by not trying to sell me things I had made clear I did not need for the vehicle I was buying, it was a good experience because Mr Cymerman made it so by not trying to sell me things I had made clear I did not need,it has been my experience over the years when buying large ticket items that the seller shoots for the moon in regards to all the bells and whistles available on any given product, this is not to say that Mr Cymerman neglected to inform me of available options, what I'm saying is he respected my positition on the purchase of this vehicle.The overall purchase was hassle free and I couldn't have ask for more. John Baldino Facility Manager Scofield Manor City of Stamford Housing Authority Stamford Elderly Housing Corp. More

We had stopped into the dealership for another reason and wound up meeting Doug Deakin. He showed us a new Camry Hybrid and inquired as to whether or not we would like to test drive the car. We had already wound up meeting Doug Deakin. He showed us a new Camry Hybrid and inquired as to whether or not we would like to test drive the car. We had already test driven a new 2012 Camry Hybrid and knew this was the car we intended to buy. Doug was the perfect salesperson for us. He was knowledgeable and listened to what we had to say. He never pressured us to buy the car and wanted us to be happy with our purchase. After discussing what we wanted on our new car, we were able to come to an acceptable deal with Toyota of Greenwich and the car was ordered. We picked up the car today and Doug spent a lot of time with us making sure we knew how to use all the equipment on the car. The car looked spectacular. Everything we requested had been done. Doug is a great asset to this dealership. We even recommended our friends to him and they have also purchased their new car from Toyota of Greenwich. Thank you Doug for making this experience such a rewarding one. Darlene & Larry Hornstein More

David Sullivan was accommodating and helpful. He understood our needs and didn't try to oversell a vehicle or any additional options that were unnecessary. He also gave us great advice in disposing understood our needs and didn't try to oversell a vehicle or any additional options that were unnecessary. He also gave us great advice in disposing of our prior vehicle and, in the end, negotiated a fair trade in value with us. This is our third vehicle with Toyota of Greenwich and we couldn't be happier with both the sales team and the service department. More

I recently bought a new car. My salesman Doug could not have been more professional courtous, and friendly. I' very happy with my purchase. The whole experiance went smoothly. have been more professional courtous, and friendly. I' very happy with my purchase. The whole experiance went smoothly. More

Great dealership to do business with. Bob couldn't have been nicer. He even stayed late to accomodate our schedule. We will continue to do business with them in the future. been nicer. He even stayed late to accomodate our schedule. We will continue to do business with them in the future. More

This is my 3rd new Toyota, but first from this dealer. This is my 3rd new Toyota, but first from this dealer. Changed dealers because of the prior service dept. Salesman was very knowledgable and p This is my 3rd new Toyota, but first from this dealer. Changed dealers because of the prior service dept. Salesman was very knowledgable and personable. Knew the car and the competitors. Willing to commit time to make sure we understood the car features and were comfortable in our car choice. Left the test drive committed to come back and purchase the car. Buying trip a disappointing experience. Had to spend over 2 hours haggling and hassling. Hate being asked what I "think is fair to pay for the car". That isn't my job. Give me a good price and let me decide. Trade in value was quoted as 2k below low-end of the email quote provided by dealer's own internet team. I was very explicit that I wanted an all-in number, we agreed to that number and then price sheet showed that number + $700 more in fees. Never showed me the total price on the sales sheet that day (did it on calculator and promised it would be very close to that number). Never discussed extended warranty with me, then tried to sell my wife on it when she came to pick up the car the next day. Would have bought it either way, but didn't appreciate the process. Think that is why he didn't write the price on the sheet the day before. Overall, I would say that I love the car and thought the salesman was knowledgable and helpful, but sales process was a diappointment. More

Good process. Nice car, friendly service. Only suggestion is that Toyota website and brochures are not clear on what the different option packages contain. Thanks. suggestion is that Toyota website and brochures are not clear on what the different option packages contain. Thanks. More

I got the exact SUV I was looking for and the whole experience was great. I walked into the dealership and 2 hours later drove away with my new car. Unbelievable! experience was great. I walked into the dealership and 2 hours later drove away with my new car. Unbelievable! More

Excellent experience. Yuliana found the exact car we wanted when I inquired over the internet. When we came in, we got a friendly greeting from George, who came right up to us and starting working on g wanted when I inquired over the internet. When we came in, we got a friendly greeting from George, who came right up to us and starting working on getting our car. Everyone we met was happy to work with us and we got the car delivered on time and as promised. Would recommend Toyota of Greenwich highly. More

We had a great experience at Toyota of Greenwich. David We had a great experience at Toyota of Greenwich. David Sullivan was an amazing salesman and couldn't have been more helpful! We will buy all of ou We had a great experience at Toyota of Greenwich. David Sullivan was an amazing salesman and couldn't have been more helpful! We will buy all of our cars there! More