Toyota of Greenwich

This is the second Toyota I bought or leased from this dealer and in both instances Len was my sales person. By the way, it should be known that this is probably my 25th or 30th Toyota and or Lexus. I dealer and in both instances Len was my sales person. By the way, it should be known that this is probably my 25th or 30th Toyota and or Lexus. I've bought them in three dealerships. Toyota City in Mamaroneck, Manhattan Beach Toyota and Toyota of Greenwich (Toyotas, that is). Len is as nice and open and considerate as any sales person with whom I have dealt. I chose his dealership because the person who sold me over left Toyota City. So now my new Toyota person will be Len. I knew what I wanted but still had to be convinced. Let's face it, the Toyota Prius V is, I believe a bit over priced, so Len explains the new features, the room, the improved dashboard, no small thing, at least to me. The handling did seem better and, lets face it, at my age, I like my comfort. And being a dyed-the-wool lover of the Earth, I wanted a hybrid. I also know what a pain-in-the-butt I can be, especially with all the technology in the car, but I know Len will give me all the tutorials I need. Interestingly enough, the former #2 person at Toyota City is now at Toyota of Greenwich, so I know the extra 30 miles round-trip will be worth it. Stanley R. Becker More

Gentlemen, As the price of gas increases I had been Gentlemen, As the price of gas increases I had been thinking of purchasing a vehicle that would give better gas miliage than the vehicle I have bee Gentlemen, As the price of gas increases I had been thinking of purchasing a vehicle that would give better gas miliage than the vehicle I have been driving. A friend of mine has a prius which she purchased at Toyota of Greenwich and after seeing her vehicle and talking with her regarding the miliage as well as her overall satisfaction with the car, I decided to look at the Prius. On Feb. 28th My wife and I went to Toyota of Greenwich only to look as we had intended to look at sereral options. Salesman Rich McCarthy along with Keith Olsen were the people we delt with that evening, and they couldn't have been more acomadating. They explained the vehicle inside and out and we looked at it closer. It was roomier than I had realized and interesting but nice to drive. My wife has the Toyota Highlander which we also purchased at Toyota of Greenwich and she has been very satisfied with the vehicle as well as the service. We baught the Prius and I would highly recommend Rich and Keith, as well as the Sales Manager whose name escapes me at present as fine salesmen with whom I would certainly be happy to deal with in the future. Sincerely; Douglas Fischer More

In a lifetime of car buying this was the first experience that was truly fun. Leonard, besides being able to regale you with personal stories and make you feel included, really knows his cars (in this case t that was truly fun. Leonard, besides being able to regale you with personal stories and make you feel included, really knows his cars (in this case the Prius V). We had predetermined what we wanted to pay by going online. There was no hassling or haggling and only once was there a fleeting reference to the old saw of having to run it past his boss. Our price was met and we were given full disclosure of all the little odds and ends charges that you lose sight of in these transactions. We like supporting local dealers if possible, and Leonard made this possible. More

I knew what I wanted and I had very specific uses in mind for the vehicle I was buying, it was a good experience because Mr Cymerman made it so by not trying to sell me things I had made clear I did not need for the vehicle I was buying, it was a good experience because Mr Cymerman made it so by not trying to sell me things I had made clear I did not need,it has been my experience over the years when buying large ticket items that the seller shoots for the moon in regards to all the bells and whistles available on any given product, this is not to say that Mr Cymerman neglected to inform me of available options, what I'm saying is he respected my positition on the purchase of this vehicle.The overall purchase was hassle free and I couldn't have ask for more. John Baldino Facility Manager Scofield Manor City of Stamford Housing Authority Stamford Elderly Housing Corp. More

We had stopped into the dealership for another reason and wound up meeting Doug Deakin. He showed us a new Camry Hybrid and inquired as to whether or not we would like to test drive the car. We had already wound up meeting Doug Deakin. He showed us a new Camry Hybrid and inquired as to whether or not we would like to test drive the car. We had already test driven a new 2012 Camry Hybrid and knew this was the car we intended to buy. Doug was the perfect salesperson for us. He was knowledgeable and listened to what we had to say. He never pressured us to buy the car and wanted us to be happy with our purchase. After discussing what we wanted on our new car, we were able to come to an acceptable deal with Toyota of Greenwich and the car was ordered. We picked up the car today and Doug spent a lot of time with us making sure we knew how to use all the equipment on the car. The car looked spectacular. Everything we requested had been done. Doug is a great asset to this dealership. We even recommended our friends to him and they have also purchased their new car from Toyota of Greenwich. Thank you Doug for making this experience such a rewarding one. Darlene & Larry Hornstein More

David Sullivan was accommodating and helpful. He understood our needs and didn't try to oversell a vehicle or any additional options that were unnecessary. He also gave us great advice in disposing understood our needs and didn't try to oversell a vehicle or any additional options that were unnecessary. He also gave us great advice in disposing of our prior vehicle and, in the end, negotiated a fair trade in value with us. This is our third vehicle with Toyota of Greenwich and we couldn't be happier with both the sales team and the service department. More

I recently bought a new car. My salesman Doug could not have been more professional courtous, and friendly. I' very happy with my purchase. The whole experiance went smoothly. have been more professional courtous, and friendly. I' very happy with my purchase. The whole experiance went smoothly. More

Great dealership to do business with. Bob couldn't have been nicer. He even stayed late to accomodate our schedule. We will continue to do business with them in the future. been nicer. He even stayed late to accomodate our schedule. We will continue to do business with them in the future. More

This is my 3rd new Toyota, but first from this dealer. This is my 3rd new Toyota, but first from this dealer. Changed dealers because of the prior service dept. Salesman was very knowledgable and p This is my 3rd new Toyota, but first from this dealer. Changed dealers because of the prior service dept. Salesman was very knowledgable and personable. Knew the car and the competitors. Willing to commit time to make sure we understood the car features and were comfortable in our car choice. Left the test drive committed to come back and purchase the car. Buying trip a disappointing experience. Had to spend over 2 hours haggling and hassling. Hate being asked what I "think is fair to pay for the car". That isn't my job. Give me a good price and let me decide. Trade in value was quoted as 2k below low-end of the email quote provided by dealer's own internet team. I was very explicit that I wanted an all-in number, we agreed to that number and then price sheet showed that number + $700 more in fees. Never showed me the total price on the sales sheet that day (did it on calculator and promised it would be very close to that number). Never discussed extended warranty with me, then tried to sell my wife on it when she came to pick up the car the next day. Would have bought it either way, but didn't appreciate the process. Think that is why he didn't write the price on the sheet the day before. Overall, I would say that I love the car and thought the salesman was knowledgable and helpful, but sales process was a diappointment. More

Good process. Nice car, friendly service. Only suggestion is that Toyota website and brochures are not clear on what the different option packages contain. Thanks. suggestion is that Toyota website and brochures are not clear on what the different option packages contain. Thanks. More