Toyota of Greenwich

Dave Sullivan provided us with excellent customer service. He made our purchase both seamless and quick. This was the fifth car we purchased from Toyota of Greenwich. We would definitely recommend service. He made our purchase both seamless and quick. This was the fifth car we purchased from Toyota of Greenwich. We would definitely recommend this dealership to all our friends and family. More

May 28th we went to Mount Kisco Toyota to test drive the Venza that I have had my eye on for 3 yrs, they did not have one available for a test drive so we made an Appt for wednesday to go back and test driv Venza that I have had my eye on for 3 yrs, they did not have one available for a test drive so we made an Appt for wednesday to go back and test drive. They screwed up and sold that one that morning, never called or emailed. So we drove directly to New Rochelle where 3 ys ago we bought or first Toyota which was a Camry. They also did not have one available but promised to have one by friday (6/1/12) still waiting for my call back that they got one. On June 7th I called Greenwich Toyota, due to a coworker who told one existed down the road from where I worked. 2 hours later I had test driven it and also put the showroom one on hold. June 8th brought my husband to see it and put a down payment on one. June 13th drove home a better one than I had intended. Could you say I am happy with everything, no, ecstatic is more like it. I have now purchased 4 new cars in my lifetime ( 2 of which were Hondas ) and this transaction was the best without a doubt. I would recommend everyone to this dealer only. More

I am a long-time Toyota owner and Toyota of Greenwich customer. Dave maintains the high quality. Good to have a quality dealer in Greenwich. customer. Dave maintains the high quality. Good to have a quality dealer in Greenwich. More

Dave and his Greenwich Toyota team were all smiles when we walked in. Warm and friendly from the start , were were guided through several different options that would fit our needs. Having a 3 and a 4 year we walked in. Warm and friendly from the start , were were guided through several different options that would fit our needs. Having a 3 and a 4 year old there was never a distraction to the team and they worked well to see that my children were taken care of (books and treats) while my wife and I finished out the process. There was never any pressure that we've felt at other dealerships and the fluidity walking in and driving out was effortless. We look forward to a long standing relationship with Toyota and especially the crew in Greenwich. Thanks so much! Patrick and Kristin Davis (ex Honda drivers) More

I enjoyed my buying experience with George Paonessa. He was not pushy, he answered all my questions and went beyond the normal to help negotiate a buying price. I would recommend George and the whole sales was not pushy, he answered all my questions and went beyond the normal to help negotiate a buying price. I would recommend George and the whole sales group at Greenwich Toyota, without reservation. Dr. Sheldon Delman More

The entire sales staff was very welcoming and friendly when we walked in. (We have purchased cars from this dealership many many times in the past). David Sullivan was our sales rep. and he was extrem when we walked in. (We have purchased cars from this dealership many many times in the past). David Sullivan was our sales rep. and he was extremely knowledgable about the Prius and very accommodating with our particular requests e.g. for an extended test drive, etc. We thought he gave us a very fair deal on the price. Once we took possession of the car, he spent a great deal of time patiently and carefully walking me through the car's myriad features. Overall, it was a very good experience - and I love the car! More

I purchased a 2012 Toyota Avalon. The sales and closing experience was very satisfactory and I'm sure that I will enjoy the car. Dave Sullivan was responsive and I credit Bob Brocking for providing support experience was very satisfactory and I'm sure that I will enjoy the car. Dave Sullivan was responsive and I credit Bob Brocking for providing support from a prior visit in January. I am a return customer. E. R. Noonan 5/24/12 More

The attention to detail at Toyota of Greenwich was paramount to several experiences I have had in the past. Although there was a delay in some of the overall communication (which admittedly was not th paramount to several experiences I have had in the past. Although there was a delay in some of the overall communication (which admittedly was not the fault of the dealership in any way) the staff promptly communicated any changes in status and got the vehicle delivered on-time. When it finally arrived the entire staff worked to get me on the road quickly and there were no necessary delays or pressure-driven sales pitches. You can definitely get the car you want, when you need it from this dealer. More

After thirty years at another dealer , we left because of poor ustomer service. What a difference at Toyota of Greenwich! David was warm, honest, ethical, and delightful. We will be with him for life. poor ustomer service. What a difference at Toyota of Greenwich! David was warm, honest, ethical, and delightful. We will be with him for life. More

I was delighted by the friendliness, professionalism and personal attention that I received. David answered all my questions which I did not hesitate to ask due to his open and professional manner. As a wom personal attention that I received. David answered all my questions which I did not hesitate to ask due to his open and professional manner. As a woman, I deeply appreciated this as it is not always the case. I felt welcomed by all the people at Toyota and David made a point to introduce me to his colleagues particularly Jay who is the service manager whom I will see when I return for car maintenance. I have already mentioned the positive experience I had to several people. Overall, I would rate my experience as excellent. More