Toyota of Greenwich
Cos Cob, CT
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Dave Sullivan and the owner of the dealership provided fantastic service coupled with a friendly, warm touch. Great price too. Thank you Toyota of Greenwich for making my car buying experience a hassle- fantastic service coupled with a friendly, warm touch. Great price too. Thank you Toyota of Greenwich for making my car buying experience a hassle-free, pleasant event. I highly recommend Toyota of Greenwich - everybody from the owner that cares to the great sales rep (Dave Sullivan) to the Auto-Finance loan manager. Sincerely, ~Craig A. More
Our second purchase from dealership and Len - great service once again. Also have had cars serviced at this dealership - service department is beyond reproach - clean professional never any surprises w service once again. Also have had cars serviced at this dealership - service department is beyond reproach - clean professional never any surprises with either services required or prices. More
I purchased my Toyota in another state, but when I moved to Connecticut, i chose Toyota of Greenwich for service. I have been a customer for many years, I highly recommend Jay O'Connell. The service depa to Connecticut, i chose Toyota of Greenwich for service. I have been a customer for many years, I highly recommend Jay O'Connell. The service department is flexible in scheduling appointments, and Jay makes sure everything goes smoothly whenever I drop my Toyota off. More
I went to Toyota of Greenwich after seeing a great ad for 2012 RAV4s in the paper. We met w/ Len who was pleasant, friendly, and outgoing. He showed us the car, took us on the test drive, and was NOT pushy 2012 RAV4s in the paper. We met w/ Len who was pleasant, friendly, and outgoing. He showed us the car, took us on the test drive, and was NOT pushy like you would normally expect from a car dealership which was extremely refreshing. We were comparing the CRV and the Rav4, and Len was very knowledgeable about both cars. I'd highly recommend the dealership -everyone there was fantastic. And Tony in financing was also a fantastic person to work with! More
George was very friendly and very helpful. he was knowledgeable about the car we were looking at an new about many of the details that other dealerships could not help us with. I would definitely re knowledgeable about the car we were looking at an new about many of the details that other dealerships could not help us with. I would definitely recommend him to others. More
I called Len Cymerman last Sat. to talk about a new Toyoto Camry. Twelve years ago, before my husband passed away, he purchased a new Toyota Camry for me from Len. It was absolutely the best car I ha Toyoto Camry. Twelve years ago, before my husband passed away, he purchased a new Toyota Camry for me from Len. It was absolutely the best car I have ever owned and I always got exceptional service, whether it was from Len, the staff or the mechanics. Meeting with Len again this week to purchase a new car was an unbelievable experience. He made the process so simple and he worked with me within my budget. He walked me through everything imaginable. We took the new car for a test drive and he showed me how everything worked. He then had someone explain the extended warranty, which was terrific. Len even loaded my contacts into the Blue Tooth. He followed up many times in the last few days to make sure I was pleased with my purchase and asked me about any concerns I might have had. He left nothing out. Please thank him for me. I wrote more than you asked for, but I felt it was important to give the proper recognition due, both to Len and the rest of the staff. I wouldn't hesitate to tell anyone about my experience at Toyota. Nothing has changed in all these years as a customer. Consistent reliability and genuine, friendly service. I don't think I could top that anywhere! My 12 year old car is now being passed on to my brother who is having it serviced tomorrow. Please thank Len Cymerman and the staff for me. They're the best! Debbie Bouchard More
I came to buy a used car for my children to drive and had a very set price range that I wanted to stay under. Lenny truly went the extra mile to help me given the constraints, and not only did so in a friend a very set price range that I wanted to stay under. Lenny truly went the extra mile to help me given the constraints, and not only did so in a friendly and efficient manor, he never made me feel as if my purchase was any less his time than that of a brand new vehicle. We already love toyotas- now we will come back to your dealership when it is time for a new car for us! Thank you. Lisa Ghriskey More
Really pleasant purchasing experience. Lenny Cymerman was honest, forthright and a pleasure to deal with. Quoted a fair price without the usual haggling or pressure to purchase immediately. honest, forthright and a pleasure to deal with. Quoted a fair price without the usual haggling or pressure to purchase immediately. More
We were really looking to buy a Toyota Camry because a tree fell on our previous one. We talked to Len Cymerman and he came across as a little condescending from the start. He talked about how long he has tree fell on our previous one. We talked to Len Cymerman and he came across as a little condescending from the start. He talked about how long he has been with Toyota and how he was more senior than the rest of the salespeople there. Apparently, he was the only one who got a company demo car to drive around, etc. Whatever, that's fine. He came across as cold, definitely not the way to win me over when I am looking to spend my hard earned $25K. He was very cold from the start, didn't ask if we wanted a drink or show any other common courtesies. He made no effort to make us feel comfortable. He had us test drive one car and at the end, he didn't even try to close the deal. He gave us one price and that was it. When we suggested that we talk about the price he made a sarcastic comment (in my mind) and politely showed us the door. He didn't even want to negotiate. It is possible that he gave us the best price and we didn't need to haggle, but that's kind of rare in the business. I looked at his other reviews and they all seem to be great. Maybe he was having a bad day and we caught him at the worst moment. However, we left your dealership with a bitter unloved feeling. We had already made up our minds about buying the car and would have bought it the next day, but now we will go to any other dealership but yours. Good luck ! More