Toyota of Greenville
Greenville, SC
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Had my Rav4 hybrid serviced (20000 mi). Stephen was great, I was in and out in about an hour. Will be taking my Lexus To Stephen this week for its 20k service. Stephen was great, I was in and out in about an hour. Will be taking my Lexus To Stephen this week for its 20k service. More
The reason I’d recommend this dealership is because of the price that I paid for the car. It was better than that of other dealerships that were options to me. My first experience with the dealership was the price that I paid for the car. It was better than that of other dealerships that were options to me. My first experience with the dealership was good with the salesman Carlos Fredericks. It was a different story when I return to pick up the car. After the business transaction was completed I was told that my car would be ready to go in 20 minutes. I waited and I asked the sales person filling in (who was Hillary) if my car was ready. She checked and said no not yet. I waited and waited and an hour and a half later my car was still not ready. I went to the front desk and said this is insane. Hillary came to the front desk and asked me to go with her to the shop to check on my car and it wasn’t there. We came back to the front of the dealership and my car was sitting in the front parking lot. It had been there for an hour and a half because I had seen the car and didn’t know it was my car. Hillary disappeared and I needed to know how to drive the car. In my frustration, a nice sales person named Jack came and sat in the car and educated me on the various aspects so I could drive home. By this time it was 7 PM and I had a 4 hour drive home. I was very disappointed. For what I paid for this car, I should’ve been treated much better. More
I’m very satisfied with the good work done on the car. Thanks so much and also I’m very proud of the new tires. They look like really good ones. Thanks so much and also I’m very proud of the new tires. They look like really good ones. More
Entrance is too narrow in service dept. Anastasia was great!! Very professional! The tech that did the work did not clean the windows he/she scuffed up and hand prints all over the outsi Anastasia was great!! Very professional! The tech that did the work did not clean the windows he/she scuffed up and hand prints all over the outside my new finish. More
Poor communication: I set an appointment on the app, but still had to explain why I was there, who I was, etc. There is a very unfriendly vibe from the entire crew each time I’ve been there. Plus, if you’re still had to explain why I was there, who I was, etc. There is a very unfriendly vibe from the entire crew each time I’ve been there. Plus, if you’re calling around to find a part so as to not have to order it, let me know the outcome! My time is valuable, if I need to stay and wait, tell me. If I can Uber home tell me that. Don’t make me ask! More
Great service! They get it right with letting me know what I need, must do and suggest services with no pressure. Always giving me options to maintain my car and l They get it right with letting me know what I need, must do and suggest services with no pressure. Always giving me options to maintain my car and let me know the total cost before servicing. There are no surprises. Love my Toyota of Greenville mechanic Charles. Considerate of my time, knowledgeable and courteous! Never a hassle always a pleasure! More