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Toyota of Greenville

Greenville, SC

4.6
728 Reviews

2686 Laurens Rd

Greenville, SC

29607

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Showing 728 reviews

October 19, 2024

Had my Rav4 hybrid serviced (20000 mi). Stephen was great, I was in and out in about an hour. Will be taking my Lexus To Stephen this week for its 20k service. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen in service
October 18, 2024

Jesse Reitmeier was a pleasure to work with,he took care of our needs and very informative More

by uneedhair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse reitmeier
October 17, 2024

The reason I’d recommend this dealership is because of the price that I paid for the car. It was better than that of other dealerships that were options to me. My first experience with the dealership was More

by LMotes
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos Fredericks
October 17, 2024

I’m very satisfied with the good work done on the car. Thanks so much and also I’m very proud of the new tires. They look like really good ones. More

by Bettymiller150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Very good job on servicing
October 16, 2024

Entrance is too narrow in service dept. Anastasia was great!! Very professional! The tech that did the work did not clean the windows he/she scuffed up and hand prints all over the outsi More

by robert34fortnerstang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastasia in service 10 out of 10
October 15, 2024

Poor communication: I set an appointment on the app, but still had to explain why I was there, who I was, etc. There is a very unfriendly vibe from the entire crew each time I’ve been there. Plus, if you’re More

by Freemancf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany
Oct 18, 2024 -

Toyota of Greenville responded

Thank you for bringing this to our attention. We are sorry that you have had these experiences with our service department. We will be sure to share this review with the team to improve in these areas. In the meantime, if you have a moment to discuss, please do not hesitate to reach out to use at (864) 478-1553 and you may request to speak with Fred Farrar or Brandon Knowles. Thank you.

Oct 19, 2024 -

Toyota of Greenville responded

Thank you for bringing this to our attention. We are sorry that you have had these experiences with our service department. We will be sure to share this review with the team to improve in these areas. In the meantime, if you have a moment to discuss, please do not hesitate to reach out to use at (864) 478-1553 and you may request to speak with Fred Farrar or Brandon Knowles. Thank you.

October 15, 2024

Very nice helpful and good costumer service! Ms.Brittany Anderson helps ease my stresses with my car 😀 More

by jbmyers55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Brittany Anderson
October 14, 2024

I loved that the wait-time was only 45 minutes! At other places I’ve had to wait 2+ hours. More

by Pagegupton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
October 12, 2024

Awesome Micah is awesome too l appreciate what you all do!!!l will let people know what a good dealer you all!!! More

by dannyballew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Durham
October 12, 2024

Great service! They get it right with letting me know what I need, must do and suggest services with no pressure. Always giving me options to maintain my car and l More

by Jennifer F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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