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Toyota of Greenville
Greenville, SC
625 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 625 reviews
March 05, 2014
I have been coming to the service department of Toyota of Greenville for very many years. I have always received prompt, polite and competence service. Many times I have been serviced by Sherwood Channel Greenville for very many years. I have always received prompt, polite and competence service. Many times I have been serviced by Sherwood Channel and he is the perfect and most competent technician. The other technicians at Toyota of Greenville are also very excellent technicians. Toyota of Greenville in my opinion rates among the very best for service. Clarence D. Whitmire More
by whit4cdw
Employees Worked With
Sherwood Channell
December 02, 2013
I enjoyed working with Kerry while researching and test driving the Toyota Highlanders. Not only was he patient and kind with my decision making, but he also had a great since of humor. Driving the distanc driving the Toyota Highlanders. Not only was he patient and kind with my decision making, but he also had a great since of humor. Driving the distance to Toyota of Greenville was worth it verse staying at the local dealership in town. Locally the dealer seemed pushy, more expensive, and had a LOT less Highlanders/vehicles on their lot than that of Greenville. Would recommend and will go back when I purchase my next vehicle. More
by ShortGirl
Employees Worked With
Kerry O'Sullivan
August 09, 2013
We were shopping around for a truck to tow a travel trailer. We spoke to 4 different salesmen and the could not answer a simple question about the tow haul package. Seemed like the salesmen were poorl trailer. We spoke to 4 different salesmen and the could not answer a simple question about the tow haul package. Seemed like the salesmen were poorly educated about the trucks they were selling. Not to mention when we went for a test drive we had to sit at the gas station for 20 minutes. More
by Samamick1
Employees Worked With
Not sure
April 21, 2013
After looking at many cars, Corey Dye did exactly what he said he was going to do. Take care of us, and make sure that we will have a unique car buying experience. This guy was SUPER comfortable to talk to said he was going to do. Take care of us, and make sure that we will have a unique car buying experience. This guy was SUPER comfortable to talk to. He listened to everything we had to say, and took action on all the issues that came up. Even the fact that we had allergies (Same as I at that time) he never lost his smile,l or his great attitude. Between me and my wife, we have acquire more than 17 cars in the last 13 years. And I would recommend ANYONE, to visit Corey in Laurance Rd Toyota. He does exactly what he says he will do. Take care of you. More
by Altorres10
Employees Worked With
Corey Dye
February 26, 2013
After having an extraordinarily bad experience with a dealer in Marietta Georgia (unaffiliated with Toyota of Greenville), we found the exact car we had been looking for at Toyota of Greenville via Cars. dealer in Marietta Georgia (unaffiliated with Toyota of Greenville), we found the exact car we had been looking for at Toyota of Greenville via Cars.com. Since we live in Habersham County, Georgia, we explained to the salesman David Roth that we wanted to arrange as much as possible over the phone before making the drive, so that we only had to make the trip once. He was very helpful and patient with us, making sure that we had all the information we needed and going the extra mile to confirm everything twice. When we arrived, Mr. Roth put us with Charlie G. in the finance department. We already had financing arranged through a third party, but Charlie treated us so well you would think we had financed through the dealership. The entire process did take a little longer than we had anticipated, but Charlie was so personable and supportive, it made up for any frustration we may have had due to time. All in all it was the most pleasant car buying experience we have ever had. When we are ready to trade in our beautiful 2011 Accord for a new car, we will definitely be making the drive back to Toyota of Greenville. One suggestion: the waiting area in the "used" dealership is rather cold and uncomfortable, while the "new" dealership is very accommodating. There is plenty of room in the "new" dealership, and I would recommend that all customers are served there. We were much more comfortable after being moved from the "used" office to the "new" office. More
by sriser66
Employees Worked With
David Roth (sales), and Charlie G. in finance dept.
April 18, 2012
After buying my car from Toyota of Greenville, I was very pleased. Unfortunately, that is where my happiness ended. I was in a car accident recently and had my car brought to the Body Shop. After weeks of ph pleased. Unfortunately, that is where my happiness ended. I was in a car accident recently and had my car brought to the Body Shop. After weeks of phone tag (one day being told they didn't have my car), I was contacted on a Monday saying my car would be ready Friday. Thursday, I called to check that it would be ready. The woman told me it had been ready since Monday (the same day I was told it wouldnt be ready until Friday)!!!! The following Saturday (after having my car back for 2 days), my car began making horrible noises and was towed back to Toyota. They said they would pay for the towing and fix the problem. We were contacted later by Robbie in the Body Shop and told it had nothing to do with the accident, we had to pay for the towing, and it ended up costing another $1000 to replace the torn belt. Even though there were no problems with the car prior to the accident, they said nothing additional was wrong other than the belt being worn (I could pull pieces of it out), and to bring it back for a check up in 1000 miles. Two weeks, and 350 miles later, my car broke down again. The tow was back to Toyota, as it was the same belt torn up again. The service department informed us that they must have used a worn belt to replace the bad one 2 weeks ago, that it was fixed and ready to be picked up. Not believing this, I was very frustrated. I received a call less than an hour later saying the actually ran my car to check on it and the belt was already tearing. These people in both the body shop and the service department are pieces of work. They only give my dad answers, not my mother or I. They are impossible to get in contact with. They are rude and incompetent. They are incapable of doing their job. Once they fix the problem they made, I will never go back there again. More
by jrlaskows
Employees Worked With
Robbie, Sherwood
March 02, 2012
I purchased my used car from Toyota of Greenville at the end of December 2011. I have been extremely happy with it, but about 2 weeks ago the Service Engine Soon light came on in my car. I brought my car end of December 2011. I have been extremely happy with it, but about 2 weeks ago the Service Engine Soon light came on in my car. I brought my car into Toyota of Greenville for them to look at it and they told me I needed a new air pump. I went to Used Sales to speak with David DuBose, who sold me the car, and Al Quesada, the Used Sales Manager. After looking at the situation, they agreed to split the cost of the repair with me. I brought my car in for repair this week, and the repair was completely successful. Al and David followed up on the agreement and split the cost of the repair with me. My car is now fixed and I could not be happier or more grateful. Al and David went above and beyond what I could have imagined in agreeing to split the cost with me, and I am so thankful to them for that. Toyota has won a customer for life in me, and I will be referring Toyota of Greenville to anyone that I come across. More
by stevelayne89
Employees Worked With
David DuBose, Al Quesada, David DuBose
February 24, 2012
One of the easiest car purchases I have ever made. Drove 2.5 hours from Atlanta and was not disappointed. Very professional, very organized, sensitive to my time constraints. I'll be back! 2.5 hours from Atlanta and was not disappointed. Very professional, very organized, sensitive to my time constraints. I'll be back! More
by BlueMINI
Employees Worked With
Doug Taylor
February 21, 2012
My sales representative allowed me to make all the decisions concerning interior and exterior features I was interested in without trying to influence my final decision. I was pleased with the overall decisions concerning interior and exterior features I was interested in without trying to influence my final decision. I was pleased with the overall sales experieince at this Toyota dealership. More
by mjhurley
Employees Worked With
Alexis Schultz
