Toyota of Greenville

Don't lease or buy from this dealership Leased a 2016 avalon and when lease was up, tried to purchase. Wanted to have me pay monthly payment a lot higher than lease payment. I could purchase Leased a 2016 avalon and when lease was up, tried to purchase. Wanted to have me pay monthly payment a lot higher than lease payment. I could purchase a 2019 for the monthly payment stated. Then having to pay a disposition fee ($350) to return which I was not aware of at time of lease. Read lease agreement carefully, Toyota tries to squeeze every penny out of its customers. This car was returned in pristine condition and 18K miles. Toyota has lost a client for life! More

DO NOT PURCHASE FROM THIS DEALERSHIP We made the mistake of purchasing a 2019 Highlander . It has defective software which has caused us to have to take it in twice. The fist time after We made the mistake of purchasing a 2019 Highlander . It has defective software which has caused us to have to take it in twice. The fist time after many hours they could not come up with the fix. They told us they would research the problem so they could fix it when we brought it back. It is back and they are " researching again the problem. Guess a month is not long enough for them to find the answer. This is a 45,000 purchase and their attitude is they don't care. RUN AWAY! We will never purchase from this dealership again.. We have to much money and time in this. As I told Jason if I wanted to spend my time getting a car repaired I wouldn't have put so much money in a new car. I would have bought a cheap car used car. More

Jason Hofmann five star face of the dealership Extra mile help from Jason Hofmann including dealing with some follow up items concerning my disappointment with car’s interior. Driving rain didn’t Extra mile help from Jason Hofmann including dealing with some follow up items concerning my disappointment with car’s interior. Driving rain didn’t discourage him. Work done was on time and no cost brake check made me smile. More

They didn't tell me important information Last month I bought a new car there. Two (!) salesmen and one financial manager worked with me. After I signed all the documents, a very unpleasant su Last month I bought a new car there. Two (!) salesmen and one financial manager worked with me. After I signed all the documents, a very unpleasant surprise was waiting for me that none of these three people warned me about. They gave me only one key fob with remote control. Moreover, in the end of the process, they said that they don't know how many key fobs I am supposed to get with that model, and they suggested to contact next day when a person who is supposed to know this will be there. Next day, nobody answered when I called. Of course, when I called in two days and they answered, another manager said that only one key fob with remote control comes with that model and suggested to spend $330 to buy another one. After some bickering they suggested to reduce it to $200. I understand that Toyota may sell some models with only one remote control but this is something that the dealership is supposed to warn you about. My car was not the first car of that model that they have sold, so either their salesmen and managers don't know what they do or they simply hide information that can impact your decision because two key fobs with remote control is something that you can expect to get when you buy a new car. It is a basic thing that they should warn you about! A phone call with their manager after two days was also ridiculous and frustrating. He asked me if I think that they need to warn me about everything that may raise questions! Worst car buying experience I've ever encountered. I am extremely disappointed about what they did as it ruined all the good feelings that you may expect when you buy a new car! I worked with 3 people when I bought this car, so it is not a fault of a single person, it is probably something that they normally do. More

False Advertising, Bait and Switch Sales Tactics This dealership very blatantly uses false advertising and then an bait and switch technique to generate leads and sales. I was emailed an offer that This dealership very blatantly uses false advertising and then an bait and switch technique to generate leads and sales. I was emailed an offer that explicitly stated they would give me 110% "over" KBB trade value. I contacted the dealership regarding this offer and in its place they offer me 110% "of" my KBB trade value. Clearly there is a difference between "over" and "of" and they never acknowledged this nor would they make and off that came close to the 110% "over" KBB trade value. They basically would offer the 110% "of" and to get to that point had to be pushed. Clearly false advertising which they have never acknowledged. I walked away from their last "best" offer as it was well short of what I was emailed. Beware this dealers and they very demonstrably have shown a false advertising followed by a bait and switch approach. I can't in good faith recommend Toyota of Greer either but would steer people to Dave Edwards Toyota. I should also add I took my wife vehicle in for service in 2018 and found their service department to be condescending and far from friendly. I have since service all 3 of our Toyota's at another dealership. I am contemplating my next steps regarding their sales practices as I am not a happy camper about their those practices and find them at a minimum to be unethical, unfaithful, and patently false. I wonder how many others received the same false advertising via email. Might be interesting to get together and see what our options are. Might see if I can find them via social media as a start. More

Good deal on a great used car We spent months choosing which car to buy. Toyota of Greenville had what we wanted at a great price. It was worth the two hour drive. Thanks, Steve! We spent months choosing which car to buy. Toyota of Greenville had what we wanted at a great price. It was worth the two hour drive. Thanks, Steve! More

Excellent Easy,no pressure lowest pricing around, quick process. The best selection of new and used Toyota's in the upstate, others claim lower prices, THEY D Easy,no pressure lowest pricing around, quick process. The best selection of new and used Toyota's in the upstate, others claim lower prices, THEY DELIVER. More

New car purchase Price was excellent. Person I dealt with was friendly, professional, and responsive, without being a pest . I was driving from Charlotte and everythin Price was excellent. Person I dealt with was friendly, professional, and responsive, without being a pest . I was driving from Charlotte and everything went smoothly when I arrived at dealership. More

Friendly,and honest Our sales man is amazing very honest,knowledgeable and respectful. He went out of his way to take care of us. The manager and finance people are great Our sales man is amazing very honest,knowledgeable and respectful. He went out of his way to take care of us. The manager and finance people are great easy to talk to and they make you feel like your part of the family. I’d send my family to Toyota of Greenville. More

Excellent service Melinda offered the best car buying experience of my life. From answering all of my questions to personally finding the right car for me. I would high Melinda offered the best car buying experience of my life. From answering all of my questions to personally finding the right car for me. I would highly recommend going to Melinda for any car purchase and I plan to use her in the future as well. More