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Toyota of Greenville

Greenville, SC

4.6
729 Reviews

2686 Laurens Rd

Greenville, SC

29607

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Showing 729 reviews

January 21, 2024

Great experience. ::from sales to service. I highly recommend. First time owning a Toyota and I’m very pleased. Thank you!!! More

by amcd324
Recommend Dealer
Yes
Employees Worked With
Darrell Washington
January 21, 2024

Richard was very polite and easy to work with. The oil change was handled very efficiently. I’ll be back in six months for my next scheduled appointment. More

by Patgpick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Nguyen
January 21, 2024

I had a very wonderful experience at this dealership great customer service very knowledgeable of what they're doing and the suggestions were well needed but not oversold too much selling is not a good More

by holstond
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
STEVE BARTON
January 21, 2024

Took my truck in for oil change and tire rotation they did a battery cleaning and flushed brake fluid. Made it 100 yards when I picked up my truck. Blind spot monitor alarm went off and brakes were soft. More

by Burt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
Jan 23, 2024 -

Toyota of Greenville responded

Burt, Thank you for leaving your review. We sincerely apologize for the issues you experienced with the services performed on your truck. Your feedback is important, and we regret any inconvenience caused during your visit. The oversight in resetting codes and the continued issue with soft brakes are unacceptable, and we appreciate you bringing this to our attention. We want to address and rectify these concerns promptly to ensure your satisfaction. We invite you to please contact me at your convenience. Thank you. Mike O’Leary, General Manager, 864-754-7866

January 21, 2024

Incredibly unsatisfied. After having my car for 27 days, they called me to say it was ready after a minor fender bender where my bumper and a few other components needed rep More

by parchukangela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Body shop
Jan 23, 2024 -

Toyota of Greenville responded

Thank you for sharing your review. We sincerely apologize for the repair experience you had at our shop. Your dissatisfaction is completely understandable, and we deeply regret the issues you encountered with the repairs on your car. We would like to speak with you further about this and will be contacting you, however you can also reach out to me, as well, if you haven’t heard from us yet. Mike O’Leary, General Manager, 864-754-7866

January 21, 2024

Had to wait two hours for a oil change but at least they had free coffee. More

by bling1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Doe
Jan 23, 2024 -

Toyota of Greenville responded

We appreciate your feedback regarding your recent experience with our oil change service. We apologize for the extended wait time, and we understand that your time is valuable. While we are pleased to hear that you were able to enjoy the complimentary coffee during your wait, we acknowledge the importance of timely service. We would like to speak with you further about your visit and hopefully restore your faith in us. Please contact me at your convenience. Mike O’Leary, General Manager, 864-754-7866

January 20, 2024

Thoroughly inspected my vehicle and provided in depth report for my review with images and video. More

by hwmccormick
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Service Advisor
January 20, 2024

It was a great dealership. Quick service and great customer service. I appreciate their services. More

by Collinsshenequa0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Stephen
January 20, 2024

Very helpful of keeping me posted on what needed to be done to my car and approximately what the cost would be. More

by Sue
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dennis Holcombe
January 19, 2024

Dennis and the techs always do a fantastic and timely job on all of my cars Thanks Ronny Heaning More

by Ronny
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dennis Holcomb
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