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Toyota of Greenville
Greenville, SC
626 Reviews
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Showing 626 reviews
September 17, 2020
Darrell Washington, Toyota of Greenville, SCI cannot Darrell Washington, Toyota of Greenville, SC I cannot say enough about the awesome and straightforward experience I had from the moment I called th Darrell Washington, Toyota of Greenville, SC I cannot say enough about the awesome and straightforward experience I had from the moment I called this dealership and spoke with Darrell. I had been shopping for a specific Toyota Model for over two months, visited 3 local dealerships, and spoke with two others by phone. The 3 in-person visits each lasted a minimum of two hours while the salesperson basically went from insinuating he would be giving me the best deal he could, but in the end, there was actually no deal. The other two phone visits were pretty much the same - a Costco discount, but that was all. Long story short, each dealer gave me a quote of what they said was the Costco discount, but then informed me that if I used that discount, I wouldn’t be eligible for additional Toyota dealer discounts, NOR would I be eligible for any of their Toyota special financing. (Their dealer discounts were minimal) Even though Toyota Greenville was a two hour drive from me, I decided to check with them. I emailed the same specs I had given the other dealers to Darrell, I did not tell him what the other quotes were - just that I felt like I was being taken advantage of. Within minutes I received a quote from Darrell via email , which included the Costco discount, plus his dealership discount, and finance options as well..The difference in final cost was almost $6000 for the same exact car. I let him know I wanted the car. He had to secure the car with a “swap” from another dealer which took a few days. When the car arrived, I had just gotten out of the hospital and was unable to make the drive to pick up the car for a few weeks. Darrel overnighted the paperwork to me so I could read it and sign, and within a few days he took his time to make the 4 hour drive and delivered the car to me. I never even had to go into the dealership. I recommend Darrell to anyone interested in purchasing a Toyota. Best and easiest car buying experience I have EVER had. Their customer service is the absolute BEST. LOVE TOYOTA! More
by Pump&Elvis
Employees Worked With
Dave Sethi - Finance, Darrell Washington
July 16, 2020
I bought a 2008 used Escalade from this dealership on Tuesday. I was told up front that the rear lift gate would not auto raise and lower but that it could still be opened manually. Well I was able to ge Tuesday. I was told up front that the rear lift gate would not auto raise and lower but that it could still be opened manually. Well I was able to get it to open at the dealership so I said fine. The next day the mechanism that works with the motor and latch failed and you have to force the tailgate to open, it doesn’t just manually open anymore. I told them I understood why they didn’t want to pay Cadillac to fix it but that I would like $359 bucks disbursed for me to buy the parts and fix it myself. So far I have gotten the run around and the old “The person you need to ask isn’t here today” I just don’t understand the hangup over less than 400 bucks. Oh well I guess that’s car dealers. My salesperson Steve was excellent though More
by gvortec53
Employees Worked With
Mike O'Leary, James Durham, Joel Gilreath, Nathan Reese
December 26, 2019
Made an appointment Monday December 23 2019 to get my oil changed after work . Drove up and got tremendous service from Brittany in service department ; was in and out in less time than i had anticipated . changed after work . Drove up and got tremendous service from Brittany in service department ; was in and out in less time than i had anticipated . More
by Dgreaty1
Employees Worked With
Brittany in service department
November 29, 2019
We had a wonderful experience with Toyota of Greenville. We were able to make an appointment with James Durham this morning, and when we arrived he had the car we were interested in ready to go for a te We were able to make an appointment with James Durham this morning, and when we arrived he had the car we were interested in ready to go for a test drive! He told us of all the new features with the car as we drove along. We later met with Rebecca Bugg for the financial discussion as well as warranty options. Everyone was extremely well versed and efficient with all the details. Steve Merritt from service even spoke with us about options we might be interested in for warranty. When we were done the vehicle was prepped and ready for us to drive off the lot!! You couldn't ask for more! They are like a well oiled machine, and we will continue our relationship with them for years to come! More
by Dean
Employees Worked With
Rebecca Bugg, Steve Merritt , James Durham
November 28, 2019
Joel Gilreath is one of the most honest and straight forward men I have ever met. He will treat you right. I have known him for over twenty years when he was my martial arts teacher. forward men I have ever met. He will treat you right. I have known him for over twenty years when he was my martial arts teacher. More
by S.Henson
Employees Worked With
Joel Gilreath
November 01, 2019
Very friendly and helpful staff. Very knowledgeable of their products. Took the time to explain everything in detail. Very good follow up after the sale. their products. Took the time to explain everything in detail. Very good follow up after the sale. More
by Johnnyboy
Employees Worked With
Manny Quinones, Gena Edwards, Joel Gilreath
October 26, 2019
Super customer service My salesman was Ken Page. Mr. Page was not only knowledgeable about the different cars, he took the time to find the right fit for this senior's fram My salesman was Ken Page. Mr. Page was not only knowledgeable about the different cars, he took the time to find the right fit for this senior's frame. More
by Jamie
Employees Worked With
Ken Page
October 08, 2019
Great place to shop! Great customer service! There is a Fantastic sales lady “Melinda” who is so helpful and works hard to get your deal done! It doesn’t stop there, Direc Great customer service! There is a Fantastic sales lady “Melinda” who is so helpful and works hard to get your deal done! It doesn’t stop there, Director of Finance “Tim” also is a Fantastic guy to work with! These guys make Toyota of Greenville Exceptional place to shop! More
by Marcus
Employees Worked With
Melinda Gosnell
August 31, 2019
Best Customer Service around. Definitely would recommend. I have nothing but good things to say. If you are in the market to buy a car. Please go see James! around. Definitely would recommend. I have nothing but good things to say. If you are in the market to buy a car. Please go see James! More
by Lisa R
Employees Worked With
James Durham
