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Toyota of Greenville

Greenville, SC

4.6
717 Reviews

2686 Laurens Rd

Greenville, SC

29607

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Showing 717 reviews

November 08, 2024

Service team is very unorganized. I worked with Anastasia Stellingwerf and she is super nice and tries hard to do a good job but i think the workload is too much for them. Back to bac More

by Gabriel soto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anastasia Stellingwerf
Nov 13, 2024 -

Toyota of Greenville responded

Good afternoon Gabriel and thank you for this feedback. We're sorry to hear that you had this experience. A member of our management team will be reaching out to you to address your service concerns. If you would like to reach out first, please do not hesitate to call (864) 478-1583 and you may request to speak with Brandon Knowles, our Service Manager. Thank you.

November 07, 2024

Excellent service always available to accommodate clients at this location great job amazing customer service More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike O'Leary, Dexter Moore, James Durham, Danny Godfrey, Joel Gilreath, Nathan Reese
November 04, 2024

I purchased a 2024 hybrid RAV4. I went through the online Costco program and was taken care of by Darrell Washington at Toyota of Greenville. He was quick to respond to me even when More

by Mark Nye
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Washington, Nathan Reese
November 04, 2024

Really good prices, the staff really takes care of people and the manager is amazing More

by Zoilacandelaria00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Silvy, Danny Godfrey
November 02, 2024

Rip off had car one day and it runs Hott. Inspection my xxx…..place is a scam More

by tmullinax585
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike O'Leary, Dexter Moore, Steve Jenkins, James Durham, Jack Kenefick, Sean England, Danny Godfrey, Joel Gilreath, Wyman Balcom, Nathan Reese
Nov 07, 2024 -

Toyota of Greenville responded

Good afternoon Mr. Mullinax, a member of our management team should have reached out to you to address your vehicle concerns. If you have not spoken to anyone as of yet, please do not hesitate to reach us at (864) 754-7866and you may request to speak with Mike O'Leary, our GM. Thank you and we look forward to speaking with you.

November 01, 2024

I was impressed with appearance of the facility. This was a service visit so I did not talk to any of the salespeople, but the assistant service manager Jesse Reitmeier was excellent. He was very he More

by Hexnut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Reitmeier
November 01, 2024

Location , very comfortable waiting area , they keep you updated with your vehicle status while in service More

by Rstrpjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Merritt
October 31, 2024

The cost of the parts & labor were ridiculously high! Only 1 part of the exterior mirror was damaged (a piece of plastic) & the entire assembly had to be replaced, costing nearly $600 dollars. The labor More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
October 31, 2024

Toyota of Greenville’s consistently helpful service department, helped me find the best tires at the best price. More

by C. Simons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Durham
October 31, 2024

Made appointment with dealership for oil change and tire rotation in response to a discounted dealer offer for both. Upon completion I received only the discount on the oil change, not on the tire rotation More

by Jab290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Nov 05, 2024 -

Toyota of Greenville responded

We would like to address your service concerns, but you did not provide your name for us to reference. When you have a moment, please give us a call at (864) 754-7866 and you may request to speak with Fred Farrar or Brandon Knowles. Thank you and we look forward to speaking with you.

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