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Toyota of Greenville

Greenville, SC

4.7
626 Reviews

2686 Laurens Rd

Greenville, SC

29607

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Showing 626 reviews

March 20, 2023

STAY AS FAR AWAY as possible from this dealerxxxx. From start to finish buying a used car from them has been a nightmare. Their finance guy was unprofessional, said explicit things and snuck a warra More

by doug864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike O'Leary, Darrell Washington, Nathan Reese
January 25, 2023

They just try to get in a car don’t really care about you or how you do it More

by Nickhogan4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James Durham
Jan 27, 2023 -

Toyota of Greenville responded

Thank you for taking the time to share your feedback. I regret to hear that you had a negative experience with our sales team and that you didn’t feel that our team listened. I would like to speak with you further about your experience. Please contact me at your convenience. Mike O’Leary, General Manager, 864-754-7866

October 03, 2022

If I could Toyota of Greenville zero stars I would. THIS HAS TO BE THE MOST DISHONEST DEALERSHIP IN THE GREENVILLE AREA. let me start with what has happen to me recently. I brought a brand new Toyota C More

by winter888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I do not remember their names
Oct 07, 2022 -

Toyota of Greenville responded

We thank you for sharing your review with our team. I understand your frustration and I would like to answer any questions you may have. Please contact me to discuss. Mike O’Leary, General Manager, 864-754-7866

Oct 31, 2022 -

winter888 responded

I have tried to call you weekly but you is never there.

September 05, 2022

a 10:30 Monday appt. After five hours, still no estimate. "Advisor" called with some numbers to fix the issue Complaint was noise in right rear of Avalon. After 3 day More

by daytonhwalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fred H
Sep 08, 2022 -

Toyota of Greenville responded

We appreciate you sharing your review. I regret to hear that our service department left you with a negative impression and that you are still having issues with your vehicle. I would like to speak with you further and answer your questions. Please contact me. Mike O’Leary, General Manager, 864-754-7866

August 23, 2022

Took my car in for collision repairs 4 weeks ago and have had no updates, no responses to emails or phone messages. Exceedingly unprofessional service by Kathleen. More

by Tuftedroman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kathleen Brock
Aug 26, 2022 -

Toyota of Greenville responded

We thank you for sharing your feedback. I regret to hear that our collision team has not provided you with updates about your vehicle and regret any unprofessionalism on our behalf. I would like to assist you with your issues. Please reach out to me at your convenience. Mike O’Leary, General Manager, 864-754-7866

July 29, 2022

Worst service department ever. My Highlander brakes were causing a vibration when applied. I had a coupon for brakes and rotors, so I scheduled an appointment for 2 PM two days More

by gwallen4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Jenkins, Jack Kenefick, Sean England, Steve Spurling, Wyman Balcom, Darrell Washington
Aug 03, 2022 -

Toyota of Greenville responded

Thank you for sharing your review with us. I understand the frustration that you experienced and I do apologize for the lengthy delay in repairing your brakes. I would like to speak with you and hopefully restore your faith in us. Please contact me at your convenience. Mike O’Leary, General Manager, 864-754-7866

June 05, 2022

I scheduled an appt. for 8:45a for regular maintenance. Surprised to see a garaged full of vehicles and a line when I pulled in. We were herded in the doors like cattle More

by sarah
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen M and Milo who answered the phone & Stephen said he never got the message
March 25, 2022

Jeff Wright is a honest and trustworthy person. He will get you in good car and help you save money. He is very patient and don’t force nothing on you. I would recommend Jeff to anybody I know that More

by carmellowgambrell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wright
February 06, 2022

Old school dealer- always plays the "good cop, bad cop" routine. The average sales person is pretty much a pawn of the sales manager. Honestly- take your business elsewhere- they are not to be trusted. More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Omar
January 12, 2022

Purchased a 2022 GR Supra 3.0 premium and had a great, stress-free experience. Pricing was upfront, trade-in was reasonable, and my sales guy Omar was a straight shooter and kept me up to date until date More

by schang105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Hernandez
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