Toyota of Greenville

This place is absolutely awful. They sold a vehicle that was noted to reserve for myself and as I was walking in with $1000 cash for a retainer fee, they were selling the car to someone else. Unethical and was noted to reserve for myself and as I was walking in with $1000 cash for a retainer fee, they were selling the car to someone else. Unethical and non trustworthy to the core. More

I was interested in purchasing a Highlander Hybrid Platinum. Salesman contacted me about what I wanted. Told him I wanted the Moon Dust with the glazed caramel interior, running boards, paint protecti Platinum. Salesman contacted me about what I wanted. Told him I wanted the Moon Dust with the glazed caramel interior, running boards, paint protection film: hood and door. Was told he would need to search. A couple of days later salesman got in touch with me said they found one and messaged me with the specifics on the car. We agreed on a price with the dealership including carpeted floor mats. Salesman said if I wanted it, I would need to put down a deposit, which I then paid $1000. I was told by the salesman they had the dealerships name put on the car to be delivered to them. After 4 weeks I emailed the salesman about any word on delivery. He did not respond. I then texted him, he responded with "can I call you for a short phone conversation". When he called, he now said they could not find the car with what the color I wanted. Would I be interested in another color. We said NO. I got no explanation as to what happened with the car they sent information on. I feel like I was misled at the very start that a car was found. I have dealt with this dealership for 5 years for service ( which was top notch) on our 2012 highlander. I wish I could say that for the sales department. As of right now I will no longer give then my business. I will take my business to another Toyota dealer who will treat me better. More

I bought 2 new cars from here. Our sales rep was awesome. The service department was great. Now I've move out of state and traded my car. I've left multiple messages for multiple people for 2 wee awesome. The service department was great. Now I've move out of state and traded my car. I've left multiple messages for multiple people for 2 weeks to get information on cancelling my extended warranty and services plan. NO ONE has returned by calls. I've now emailed and did live chat on website with no return call. So my last experience with Greenville Toyota is going to sour me on my entire experience. More

Mike O’Leary is the best! Great personality, very sweet, outgoing and a hard worker! Toyota has an Awesome General Manager! Thank you so much for what you do! outgoing and a hard worker! Toyota has an Awesome General Manager! Thank you so much for what you do! More

Looking for a car? If you want a GREAT salesman then you’ve came to the right place! Sean England is the GO to Guy you’ve came to the right place! Sean England is the GO to Guy More

I bought a 2008 used Escalade from this dealership on Tuesday. I was told up front that the rear lift gate would not auto raise and lower but that it could still be opened manually. Well I was able to ge Tuesday. I was told up front that the rear lift gate would not auto raise and lower but that it could still be opened manually. Well I was able to get it to open at the dealership so I said fine. The next day the mechanism that works with the motor and latch failed and you have to force the tailgate to open, it doesn’t just manually open anymore. I told them I understood why they didn’t want to pay Cadillac to fix it but that I would like $359 bucks disbursed for me to buy the parts and fix it myself. So far I have gotten the run around and the old “The person you need to ask isn’t here today” I just don’t understand the hangup over less than 400 bucks. Oh well I guess that’s car dealers. My salesperson Steve was excellent though More

Made an appointment Monday December 23 2019 to get my oil changed after work . Drove up and got tremendous service from Brittany in service department ; was in and out in less time than i had anticipated . changed after work . Drove up and got tremendous service from Brittany in service department ; was in and out in less time than i had anticipated . More

We had a wonderful experience with Toyota of Greenville. We were able to make an appointment with James Durham this morning, and when we arrived he had the car we were interested in ready to go for a te We were able to make an appointment with James Durham this morning, and when we arrived he had the car we were interested in ready to go for a test drive! He told us of all the new features with the car as we drove along. We later met with Rebecca Bugg for the financial discussion as well as warranty options. Everyone was extremely well versed and efficient with all the details. Steve Merritt from service even spoke with us about options we might be interested in for warranty. When we were done the vehicle was prepped and ready for us to drive off the lot!! You couldn't ask for more! They are like a well oiled machine, and we will continue our relationship with them for years to come! More

Joel Gilreath is one of the most honest and straight forward men I have ever met. He will treat you right. I have known him for over twenty years when he was my martial arts teacher. forward men I have ever met. He will treat you right. I have known him for over twenty years when he was my martial arts teacher. More